Ian Francis Email & Phone Number

Phoenix, Arizona, United States

As a Senior Technical Program Manager, I am responsible for building and maintaining detailed project plans, ensuring all timelines and deliverables are met. I create comprehensive dashboards and reports for presentation to senior leaders and stakeholders, providing clear insights into project progress and outcomes. I collaborate closely with the Director and other CTO Leadership to deliver regular written and verbal updates to Senior Management, ensuring alignment and transparency.I… Show more As a Senior Technical Program Manager, I am responsible for building and maintaining detailed project plans, ensuring all timelines and deliverables are met. I create comprehensive dashboards and reports for presentation to senior leaders and stakeholders, providing clear insights into project progress and outcomes. I collaborate closely with the Director and other CTO Leadership to deliver regular written and verbal updates to Senior Management, ensuring alignment and transparency.I foster effective collaboration with all partners, building key relationships to identify and manage dependencies across projects. I develop and manage key project results and achievements through techniques such as partnership and collaboration, problem-solving, planning, coordination, and leadership. I produce regular reports demonstrating progress against key milestones, highlighting key risks and dependencies, and outlining plans for upcoming reporting periods. Show less

Phoenix, Arizona, United States

As a manager of product development, I help drive global development for digital experiences with millions of daily views, focusing on defining the roadmap and strategy for the end-to-end customer experiences. With an outcome-first approach, my core responsibilities include driving customer satisfaction, engagement, digital adoption, and revenue contribution. I also partner closely with a team of product managers, engineers, designers, analytics and effectively engage multiple stakeholders… Show more As a manager of product development, I help drive global development for digital experiences with millions of daily views, focusing on defining the roadmap and strategy for the end-to-end customer experiences. With an outcome-first approach, my core responsibilities include driving customer satisfaction, engagement, digital adoption, and revenue contribution. I also partner closely with a team of product managers, engineers, designers, analytics and effectively engage multiple stakeholders across the organization. Often at the center of it all, I am connecting the dots, driving the core vision and the overall day-to-day of the Risk Products & Data Strategy department. Show less

Phoenix, Arizona, United States

As a Senior Product Analyst, I help develop technical solutions and capabilities to manage data and execute credit and fraud risk strategies. I maintain and deliver the best-in-class Business Intelligence and Analytics solutions for Risk within Credit and Fraud Risk organizations, while also managing research, analysis, development, and support of reporting and analytical solutions using SQL Server, SSAS and Big Data Environments.

Phoenix, Arizona, United States

As an Associate Product Manager, I collaborate with product, engineering, and design to create and manage the roadmap for features of the Houzz experience with a focus on activation, retention, and reactivation of existing users on web and mobile apps. I also work closely with a small engineering and design team and to prioritize potential projects based on impact, and work with Houzz leadership to deliver on key user metrics each quarter.

San Digeo, Ca

As the Product Coordinator for the Live Connections Program, I focus on ways to enhance and improve rep productivity, while coaching and mentoring the teams in both domestic and international offices. I strategize with our product team, senior leadership, and the representatives to come up with creative solutions to improve our program for all parties involved. I also lead trainings for both new hires and the existing team across all offices.

Irvine, California, United States

We ensure each of our Houzz employees is supported with all of their technical needs. We are team players who take pride in providing fast and accurate assistance for all back-end and IT needs. For our clients, we make sure each of them sees success through carefully crafted marketing strategies and SEO management. We work alongside both our account managers and our clients themselves to help brand their online business into their desired vision.

Greater San Diego Area

Houzz is the leading online platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish - online or from a mobile device. From decorating a room to building a custom home, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community powered by social tools, Houzz is the… Show more Houzz is the leading online platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish - online or from a mobile device. From decorating a room to building a custom home, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community powered by social tools, Houzz is the easiest way for people to get the design inspiration, project advice, product information and professional reviews they need to help turn ideas into reality. Show less

Greater San Diego Area

We are responsible for customer acquisitions and lead generation. In charge of the setup and breakdown of local events as well as tabling retails stores for business growth. Providing quality leads to the sales department to help further the company vision of sustainability. Follow up on leads and conduct research to identify potential prospects. Conduct an analysis and determine the prospects property advantages and disadvantages to determine how home solar will benefit to those needs and then… Show more We are responsible for customer acquisitions and lead generation. In charge of the setup and breakdown of local events as well as tabling retails stores for business growth. Providing quality leads to the sales department to help further the company vision of sustainability. Follow up on leads and conduct research to identify potential prospects. Conduct an analysis and determine the prospects property advantages and disadvantages to determine how home solar will benefit to those needs and then craft a sales strategy to pitch to the client. Show less

Bachelor Of Arts (B.A.), English Language And Literature, 3.4

Associate Of Science (A.S.), Social Sciences And Mathematics, 3.2

Activities and Societies: Palomar Speech Team Member, Palomar Poets Society, Writing consultant