• Operational excellence through managing 2 teams: managing bigger responsibility of meeting business goals and people development• Training new Project Managers and inductions for new managers joining the organization• Create and approve Product Information Summary (book marketing content) that goes on packtpub.com, Amazon and other channels• Collaborate closely with the Acquisition team to identify gaps in the product pipeline to ensure flow of titles in out of the pipeline• Created second line of leadership in the team, ready for the managerial role

• Managed a team of CDEs, TEs, CEs, PCs and created sustainable book pipeline• Formulated product pipeline & execution strategies to develop customer focused material• Developed publishing process strategies to increase sales through market analysis and positioning of products when they are required the most in the market• Delivered consistent title output month on month, 65 in 11 months.• Collaborated with different teams such as Category, Acquisition, and Production to keep consistent inflow and outflow of titles in the publishing model.• Created revenue driven mindset in team members to optimize the opportunities for improving book sales• Quality assurance to ensure products delivered are of the highest quality

• Managed Content Development Editors and Project Coordinators• Formulated product pipeline & execution strategies to meet market demands• Ensured that existing and past author relationships are maintained and developed• Built a sustainable pipeline of over 70 titles every month capable of delivering the business output numbers• Enabled and established effective, engaging team that delivered the highest number of products to production in 2015 (91 published books) and 2016 (65 published books ) for publishing across the organization• Maintained a low percentage of attrition and helped team members grow in the organization through awards and promotions• Worked with other DTLs to ensure the development team delivers the required number of books to the production team to meet business output targets

• Trained around 20 new CDEs throughout my CDE tenure• Conducted workshops for CDEs on improving content development quality and managing external stakeholder relationships• Organized and took inductions of new line managers, senior managers joining the organization• Created guidelines and documentation for different processes of book development, example, “How to write Title Information Summary”, “Using and Analyzing the Plagiarism tool and it’s report”• Revamped and created the quality parameter checklist which later helped the Quality team to gauge CDE monthly chapter evaluation performance• Resolved conflicts between Project and Acquisition teams with the Development team for smoother cross team collaboration• Created a CDE training module for the entire development team which is still used• Conducted interviews with managers to select candidate through IJPs• Helped management in driving new changes in the team and monitored change performance and provided feedback to make it better

• Developed content as per the outline and idea of the book • Maintained author relationship and received several recognition for excellent author services• Developed and published over 60 books as a Lead Technical Editor/Content Development Editor• Acquired Technical Reviewers on books, 4 on each book

• Trained new Technical Editor and made them production ready, 3 in just 3 months• Conducted workshops on improving editing quality and productivity: production productivity increased from 20 pages to 25 pages per day• Reworked on editorial guidelines and documentation depending upon the team dynamics

• Extensive online research for testing the code in the book on different technologies• Edited book language, grammar, style, and formatting• Maintained author relationships and provided all the editorial services• Published over 20 books a Technical Editor throughout the tenure within the given time frame less than 30 days• Worked closely with Acquisition and Development Editors to maintain the flow of chapters• Coordinated the production process with Copy Editors, Indexers, Layout Coordinators, and Proofreaders• Created and uploaded book articles on packtpub.com, and submitted Title Report of all titles