At Meta, as a Customer Service Specialist, my focus lies in delivering top-tier bilingual support, leveraging a comprehensive background in front-end development to enhance user experiences. My journey through client support at Q4 has honed a strategic approach to problem-solving, ensuring every interaction adds value. Educated in Computer Programming at Fatec Mogi das Cruzes, I blend technical acumen with business strategy to address complex customer needs. Our team prioritizes clear communication and seamless digital solutions, and I thrive in environments where collaboration leads to innovation and exceeding customer expectations.