Performs analytical supportTechnical supportDiagnoses and resolves problems in response to customer reported incidentsSupport and maintain computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware.Provide technical support by installing, testing, and upgrading computer hardware and softwareAnswering phone calls and live chats to work with clients to fix any technical difficulties they may be having onlineSome SQL commandsWork as a team on projectsMulti-tasking in a fast paced environmentAnswering email and phone calls in a timely mannerAssigning roles when it comes to employee positions