Ikea Simmonds Email & Phone Number

Siler City, North Carolina, United States

-Define and optimize processes for CG Maintenance Operations, contributing to a 20% reduction in documentation production time and improving overall operational efficiency -Collaborate closely with engineers, product managers, and subject matter experts to gather, develop, and enhance technical information, ensuring accuracy and consistency across all Wolfspeed sites -Manage the creation and lifecycle of user manuals, product specifications, and process guides for Silicone Carbide products, ensuring timely delivery to meet project milestones -Conducted detailed audits of existing documentation, identifying and correcting inconsistencies, which improved document accuracy by 25% and reduced support queries by 10%

Norfolk, Virgina

-Designed and implemented new network solutions while improving the efficiency of current networks.-Installed, configured and supported network equipment including Cisco routers, proxy servers, Cisco switches, WAN accelerators, DNS and DHCP.-Provided system administration process improvement to reduce overall maintenance requirements by working with the design team and manufacture-Verified scripts used to simplify network solutions, while resolving system administration in regards to hardware and software-Tools;💻Python💻Kali Linux

Remote

-Created End-user documents in accordance with the company's strategies & standards-Partnered with Engineers to create technical publications, operating manuals, quick reference material, technical notes & user guides-Hosted in-process reviews & performed verifications of technical manuals with operators, peers, & customers-Identified special techniques to improve content templates, research & author style guides of knowledge management maintaining consistency--Tools;💻KPI💻FCR💻Spiceworks💻Microsoft Excel

Remote

-Researched, outlined, wrote, and edited content, while partnering with various departments to understand project requirements-Provided best practice-based leadership on delivering optimized web experiences through data- driven decisions, documentation & training -Gathered information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation-Responsible for content strategy & researching new products to ensure necessary information is included for users-Tools;💻Wordpress💻Microsoft Visio💻API Documentation💻Adobe Framemaker