Illana Navas Email & Phone Number

San Francisco, CA, US

Administration of Workday HRIS for multiple modules, including HCM, Absence Management, and managing implementation of Advanced Compensation for upcoming Merit and Bonus cycles. Assisted with maintenance of integration systems and creation of small integrations.

Owned Talent & Performance module through 6 semiannual Performance processes, managing project planning, stakeholder management, consultant partners, and Workday configuration of end-to-end process; processes had significant changes in 3 of 5 cycles resulting in full redesigns of the process. SME in Workday Reporting, created over 500 reports to suit.

New York, NY, US

Advanced HR Reporting and Analytics for a 200-year-old multinational investing firm. Use of HCM, Payroll, Compensation, Time Tracking, and Recruiting modules in Workday. Led design and implementation of Recruiting dashboards both in Workday and in Excel, for use by both recruiting team and wider HRBP audience; business requirement documentation and SDLC.

Washington, DC, US

HRIS Analyst with special expertise in Workday reporting. Duties include process improvement for regulatory and executive reporting, with detailed analysis given of workforce data; redesign of reporting dashboards for Talent, Performance, and Annual Merit and Bonus cycles; creating and modifying BIRT report layouts for merit and bonus statements; assisting.

New York, NY, US

Daily responsibilities involve reporting from Workday HRIS, providing information from all HR-related areas including payroll, performance metrics, benefits, governmental reporting, and other areas. Reports are custom-built in Workday; frequently calculated fields of varying complexity are built as well. Dashboards are built for longer-term projects such.

Employee Data Control is responsible for the analysis and execution of integrated historical employee data management having broad impact to pay, tax, vendor, and other corporate processes. This team is responsible for ensuring that all employee data updates are in compliance with Corporate policies and/or Legal requirements.

Process tuition reimbursement and adoption assistance claims and process military leaves for eligible employees, answer questions about policies and procedures for all 3 programs; research and analysis is strongly involved in all three areas and all must be managed with a high customer-service concentration. Identify, write, and test work requests in.

Customer service and office support at a seafood wholesale warehouse. Duties include answering phones, taking orders, entering said orders into order book and the accounting program MYOB; sorting, filing, and correcting errors in order transcription; making collection calls on accounts that are 16+ days past due; checking, correcting, and billing.

Menlo Park, CA, US

Learning new skills, programs, and protocols quickly and efficiently, while also providing excellent customer service. Held assignments in the following companies:Bristol Town Clerk’s Office- 1/25/08-2/19/08: Customer Service, including processing requests for birth, death, and marriage certificates, using a multi-line phone system, sending back completed.

Processing credit applications (researching legal history, property ownership, past history with other businesses), researching and processing orders and credits, preparing reports on problem orders, researching and correcting inventory counts and pricing issues, auditing open orders and preparing reports on the audits. Kept database of tax certificates.

Greeting customers and logging them into the internet filing system, keeping track of salesmen and their availabilities, organizing sales and interest reports at the end of the day; processing repair and parts orders with ADP software, making receipts; answering multi line phone system in a professional manner providing excellent customer service.