Richard O'Brien Email & Phone Number

San Francisco, Ca, Us

San Mateo, California, Us

Proven experience communicating, negotiating, and closing fortune 500’s with annual revenue of $750M to $1Billion +. Extremely comfortable building relationships and selling at the C Level. Expert understanding of how to increase pipelines within current customer base and grow new accounts on AI.

Menlo Park, Ca, Us

Proven experience communicating, negotiating, and closing with executives and stakeholders within Federal agencies. Experience working directly with government agencies with partners on procurement contracts and funding requirements. Expert understanding of how to increase pipeline within current customer base as well as net new logos.Key Roles and Responsibilities:►Attained Presidents Club status: #6 in highest percentage of quota attainment in North America, and #7 GLOBALLY across AEs at Genesys. Earned by winning a statewide contract in AZ via RFP to deploy 1800 concurrent Genesys agents over 26 agencies.►Migrated several large state deployments in UT and WA to work from home with COVID rapid response.►Achieved 505% of product bookings of 390% quota attainment.

Monroe, La, Us

Responsible for Strategic Account Management of Century Link’s larger Colorado based Healthcare, Municipal, and Higher Education customers billing $10M+ in annual revenue. Focused on consultative selling of Century Link’s entire product portfolio including WAN (MPLS, Ethernet, Private Line), IP, VoIP, Call Center applications, Hosting, Security and Networking Hardware (Cisco, Juniper, Nortel, Polycom) in order to maintain and grow the clients revenue base. Extremely comfortable building relationships and selling at the C Level as well as the operations management and technician levels.Key Roles and Responsibilities:►Won several large RFPs in the Healthcare vertical by quarterbacking a team of engineers, dealing with Compliance per USAC guidelines, presenting to customers, etc. ►Responded to dozens of RFPs from Healthcare organizations seeking funding under USAC.►Once awarded RFPs shepherding along implementation throughout the process.►Achieved over 500% quota attainment in Q1 and over 200% in Q2 and Q3.

Monroe, La, Us

Managed and grew 150-200 customer accounts, increasing revenue and servicing clients with new technology for the 3rd largest U.S. Telecommunications Company. Accountable for acquiring new logo accounts in B2B target market, exceeding assigned sales objectives and monthly ($4,300), quarterly, and yearly revenue quotas (127%) while building and maintaining new and existing revenue.Key Roles and Responsibilities:►Strategically consult with customer to define priorities and deliver value-added business solutions.►Recognized for achieving consistent sales targets through innovative technology solutions and utilizing strategic products. Streamlined delivery and customer processes to boost sales and customer satisfaction.►Increased revenue from $1,500 to $12,500 and signed 3-year, 8-site MPLS contract by refocusing sales strategy with customer where cost to build was too high for remote 1 site network. Negotiated with customer to add 7 sites allowing Century Link to absorb build cost of 1st site.

Monroe, Louisiana, Us

Produced new business and increased revenue within existing company accounts. Initiated and secured new customers through solution selling and strategic sales. Formulated and developed integrated IT network solutions, ranging from simple phone and Internet for small businesses to large MPLS Networks, 10G Optical Wave circuits, large Hosted VoIP deployments, collocation and managed security in the cloud.Key Roles and Responsibilities:►Generated 116% of yearly quota in 2017, maintained 140% and above in sales to goal over several months and sustained 100% + YOY quota attainment.►Successfully on-boarded several difficult to acquire clients.►Executed concerns and issues clients have outside the scope of the sale.►Steered account planning, prospecting, and existing account base management, effectively developed and executed sales strategy plan that identified value propositions using TCO models.►Collaborated with SME’s on technology migration.

Centennial, Colorado, Us

Provided leadership in generating new business and increasing revenue, initiated and secured new customers through solution selling and strategic sales. Prepared forecasts and tracked performance. Expertly managed expenses to maximize budgets and improve the bottom line. Cultivated and sustained relationships with high-value customers. Key Roles and Responsibilities:►Documented call activity, and developed account profiles for top prospects.►Sold sponsorship deals which included opening, closing, negotiating, and on-boarding the new business.►Built relationships with C-Level Executives, meeting and exceeding quotas for new business growth and sales revenue over $1M.►Managed multi-tiered customer relationships, which has proven ability to penetrate and close new accounts and opportunities.►Coordinated and prepared an array of Request for proposals (RFPs).

Broomfield, Co, Us

Acquired new business by understanding company’s capabilities to fit requirements, positions and levels called, documented call activity, and developed account profiles for top clients/prospects. Built and increased trust with prospects and clients by fulfilling commitments and handling issues, to gain a high level of customer satisfaction.Key Roles and Responsibilities:►Established sales operations and standards while growing the company from $150K per month to $1M per month in revenue.►Developed an ongoing pipeline of opportunities and created a plan, while leading a team of 30.►Improved ROI from new hires from four months to 30 days by streamlining the training process.►Consistently achieved “Top Company Biller” and “Pipeline Convertor”, as well as earned President’s Club status numerous times.►Researched targeted organizations and prospective clients, while applying in-depth knowledge of IRS compliance and protocols.►Grew annual sales quotas by 45% while contributing to the larger business development and marketing efforts of the team as well as exceeding revenue and gross profit quotas.

Broomfield, Co, Us

Developed business through prospecting of potential clients, led sales team of 15 while creating training programs and CRM strategies that turned new hires into top performers.Key Roles and Responsibilities:►Created and managed detailed account plans for portfolios while increasing annual sales to $7M.►Demonstrated fluency in company’s tools and capabilities to create a competitive advantage.►Prepared and developed reports on sales and marketing activities to ensure personnel within the company were aware of the statuses, encouraging effective communication.►Increased revenue by 400% of annual goals while improving monthly sales revenue from $33K to $60K.►Facilitated interface between customer and the company’s disciplines to ensure customer expectations were met and company standards were maintained.

Pursued Bachelor Of Arts, History. Minor In English.

Pursued Bachelor In Liberal Arts, History