Skupos is the leader in driving business outcomes in the convenience retail industry. Our platform connects CPG brands and stores so that they can better serve their customers, make smarter decisions, and grow revenue.

- Build and maintain relationships with vendors to ensure receipt of the highest quality of products- Train and educate surgeons, customers and new employees on use of existing products and prototypes- Assisted Sales and Marketing with product demonstration- Manage and perform Corrective and Preventive Action, Complaints and Non-Conformance investigations and root cause analysis- Manage and perform gap analysis for conformance with US FDA 21CFR820 and ISO 13485:2016; project lead on the transition for ISO 13485:2016- Develop, manage and execute Quality projects to improve the QMS and enhance visibility and accountability- Develop and manage Post Market Surveillance- Monitor internal processes and metrics to ensure creation of highest product quality, efficiency and competitive advantage- Lead and participate in vendor and supplier on-site Quality Audits; train Quality personnel to perform audits- Direct time studies to improve and increase production efficiency while making continuous process improvements within the Quality Department- Transition Internal Audits to an in-house function; oversee and conduct Internal Quality Audits- Collaborate cross-functionally in Design and Development stages as a Quality representative; assist with simulated testing and verification activities in product development through writing and reviewing protocols and reports- Support FDA and ISO Notified Body Regulatory Audits, including development of remedial actions for nonconformances found

- Performed testing and root cause analysis for various wound therapy devices and disposable components in response to customer complaints or internal requests- Created and managed Product Holds and Process Nonconformance Processes- Coordinated product returns and maintained metrics on device evaluations- Assisted in recording and organizing quarantined medical device inventory

- Assisted customers with selection of purchases to best suit their unique tastes, providing excellent customer service - Consistently excelled in productivity by meeting and surpassing sales quotas at maximum levels, achieved through aggressive focus on building and maintaining a strong clientele

- Developed lesson plans and coached gymnastics while maintaining a safe and fun environment for kids of all ages- Responsible for coordinating kids birthday parties and managed open gyms

- Designed an eco-friendly vehicle charging station by integrating renewable energy resources - Developed engineering simulations to optimize profit, minimize cost and service time to enhance customer satisfaction- Incorporated wind turbines and solar photovoltaic panels