Imdad Ullah Email & Phone Number

Doha, Qatar

• Supervision of Teams for the Operation and Maintenance of CCTV, LPRS, DMS, VIVDS, OVDS, WIMS.
• Supervision of Teams for the operation of monthly, bimonthly, Quarterly, and Annually PM of ITS Equipments like PTZ Cameras, Fixed cameras, LPR,OVDS, DMS, WIMS, VIVDS, Access point,and other Vehicles Detectors,
• Shares faulty Assets and there rectification reports with Management on daily biases.
• Keep records of faulty assets (DMS, LCS, LPR, VIVD, OVDS etc.) during PM on daily biases and keep following CM teams for Rectification.
• Good experience of PTZ Cameras, DMS, and other ITS equipments Configuration and installation.
• Making daily PM and CM reports and shares with Department Manager,

Pakistan

• Monitor efficiently all related day to day activities (Fault Management, Performance Monitoring, TT creation/follow-up, coordination.
• Handle the escalations from various NOC control room and ESC to teams effectively to resolve them on time.
• Maintain the Managed service KPIs and provide regular performance reports.
• Active on WhatsAAP groups with both customer and own management and share report of Activities going on in the region and there closer.
• Daily monitoring of all the Major& Critical faults and sharing TTR of recovery with management on daily biases.
• Generate performance reports of the team as well as operations and circulate to the superiors periodically.

Pakistan

• Troubleshoot, diagnose and repair all transmission Network issues and other related impairments escalated from other departments.
• Fault management, reporting and escalation.
• Dealing with network crises and emergencies at any time.
• Experience in working closely with other internal departments to insure their telecommunication request are meet.
• Monitor and installation of circuits, voicemail systems, switches, routers, couplers, waveguides, filters, duplexers, IF cable’s, feeder cables, fiber optics, baseband units.
• Maintain communication with team and management to ensure that work will be completed as per schedule.