James Harris Email & Phone Number

Columbus, Ga, Us

Columbus, Georgia, United States

Atlanta Metropolitan Area

Newnan, Georgia, United States

Front of House Lead & Kitchen Staff Responsibilities:As a Front of House Lead, I played a pivotal role in training and mentoring new server assistants, ensuring they understood their roles and responsibilities. I provided ongoing support, which enhanced team cohesion and effectiveness.Customer Service was a central focus, as I assisted servers in delivering exceptional guest experiences, promptly addressing needs, and resolving any issues that arose. My strong communication… Show more Front of House Lead & Kitchen Staff Responsibilities:As a Front of House Lead, I played a pivotal role in training and mentoring new server assistants, ensuring they understood their roles and responsibilities. I provided ongoing support, which enhanced team cohesion and effectiveness.Customer Service was a central focus, as I assisted servers in delivering exceptional guest experiences, promptly addressing needs, and resolving any issues that arose. My strong communication skills were crucial in maintaining high service standards.In Food Expediting, I ensured the timely and accurate delivery of dishes by coordinating the flow of orders from the kitchen to the dining area, directly impacting customer satisfaction.I also managed the Dishwashing area, maintaining cleanliness and organization to support kitchen operations, and contributed to Food Preparation by following recipes and safety guidelines, ensuring quality and consistency.Throughout my role, Team Collaboration was key. I worked closely with servers, kitchen staff, and management to ensure seamless restaurant operations, leveraging my ability to manage time and attention to detail.Skills:Customer ServiceTeam Leadership & TrainingFood Expediting & PreparationDishwashing & SanitationEffective CommunicationTime ManagementAttention to DetailAchievements:I successfully trained and mentored several server assistants, boosting team performance and customer satisfaction. My contributions to cleanliness and organization in dishwashing and food preparation were essential to the restaurant's operational efficiency. Additionally, my role in ensuring the accurate and timely delivery of orders significantly enhanced the dining experience. Show less

Scope of work: • Used search engine optimization (SEO) to have videos ranked high on search and pull more views over time. All of this was done organically without the use of advertisements or any video promotion.• Oversaw and aided in all steps of content production including, but not limited to storyboarding, script writing, recording, editing, thumbnail art creation, search engine optimization, and YouTube metadata. All of this was done on a very minimal… Show more Scope of work: • Used search engine optimization (SEO) to have videos ranked high on search and pull more views over time. All of this was done organically without the use of advertisements or any video promotion.• Oversaw and aided in all steps of content production including, but not limited to storyboarding, script writing, recording, editing, thumbnail art creation, search engine optimization, and YouTube metadata. All of this was done on a very minimal budget.• Assisted in recruiting for content production roles.Accomplishments: • Built and lead a content team that pulled 1,000,000+ views across TikTok in YouTube in the span of 2 months.• Introduced a content proposal that completely changed the content production process and direction of Elevate’s YouTube channel• Diversified Elevate’s means of getting views• Increased Elevate’s production value• Utilized short form content, long from content, and YouTube polls to further increase our audience. Success Statistics: • 1,000,000+ views across TikTok and YouTube • 96% more channel views• 98% more channel impressions/130,000 impressions• 212% more channel subscribers• 583.8 channel watch hours• 10.2% click through rate Show less