Imran Sayed Email & Phone Number

Navi Mumbai, Maharashtra, India

Navi Mumbai

• Collect payments on past due bills.• Create a list of people who have not made payments.• Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.• Call customers using telephone.• Utilize computer systems to handle skip tracing.• Inform clients of overdue accounts and amount currently owed.• Attempt to collect payment.• Review terms of sale or loan documents.• Ensure all customer information is correct, including phone numbers and addresses.• Listen to customer's story and determine if debt can be collected.• Set up repayment plans and new terms of sale.• Offer advice or refer customers to debt counselors.• Record new commitment to repay debt.• Initiate repossession proceedings or hand over account to law practice that specializes in debt collection.• Purge records if debt has been satisfied.• Report satisfied debts to credit bureaus.• Follow federal and state laws dealing with debt collection.• Print reports for management.

Mahape, Navi Mumbai

• Answered inbound and Outbound calls Professionally in support of customer need• Conveyed step by step instructions to resolve Customers issues• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken• Support the team in order to meet or exceed agreed performance objectives.• Responsible for Managing Client account for Verification of stated credentials given by client/Vendor.• Academic Verification• Employment Verification• Criminal Verification• Background Verification• Responsible for Training the New Batches• Responsible for Taking Escalation• Responsible for Maintaining the Records• Responsible for Resolving the Process Related Issues.

Hardware & Networking

Education record

High School