Inderjeet Kaur Email & Phone Number

Calgary, Alberta, Canada

• Provide direct assistance to our customers (external and internal) and work with them to resolve their concerns via Voice, Email and Chat.
• Own each help request, treating each client with the utmost care, realness, integrity and timeliness.raise widespread issues or patterns through defined channels.
• Highly organized, quality minded and focused on details by showing persistence, by staying calm and controlled under sometimes stressful conditions.
• Ability to understand customer’s needs regarding domains, SSL and emails and provide information while maintaining a positive customer experience.
• Communicate relevant details asynchronously to clients to maintain trust and confidence.

Calgary, Alberta, Canada

Toronto, Canada Area

• Performed preliminary checks for functional faults and hidden damages for the apple products
• External device tests performed by using standard software and created appropriate labels for both failing and passing units.
• Maintained a high standard of workmanship by using only approved data, materials, tools and test equipment
• Implemented the 5S process and participated in the continuous process improvement. Retained knowledge of software like AST2, GSX and File -maker.

Toronto, Ontario, Canada

• Coordinated online client meetings to discuss required updates to website and prepared necessary processes for modification and implementation to address client’s demands.
• Designed a restaurant website in WordPress by using required plugins as per demand of the client

• Redesigned the interior design tools website using divi themes in WordPress and reported to the team lead and manager via emails on daily basis about the work productivity.
• Designed and worked on an action plan with milestones to deliver the tasks.
• Rebuilt the 3Dream website to use a desktop - to- mobile responsive environment

Post Graduation, Web Development

Post Graduation, Project Management

Project Management

Bachelor'S Degree, Information Technology

Bachelors of Information Technology