Indrani . Email & Phone Number

With over 15 years of experience in customer relationship management, I am a Group Manager at WNS Global Services, a leading global business process management company. I have successfully completed the PMI and Scrum certifications, enhancing my skills in project management and agile methodologies. I am responsible for managing a team of relationship managers, overseeing the delivery of high-quality services to our clients, and ensuring customer satisfaction and loyalty. I have also contributed to the development and implementation of innovative strategies and solutions to improve customer engagement and retention, resulting in increased revenue and growth for our company. I am passionate about creating value for our customers and partners, and fostering a collaborative and inclusive culture within our team and organization.