Inês Ferreira Email & Phone Number

Portugal

Porto, Portugal

I coordinate train cargo between Spain and Portugal. I establish direct contact with clients and suppliers, ensuring service and satisfaction. I handle disruptions and ensure the continuity of operations, maintaining an efficient logistics flow aligned with client needs.

Porto

- Coordinate daily operations, ensuring compliance with strict food safety and hygiene criteria. - Develop and implement new operational procedures to optimize meal production and distribution. - I resolve customer concerns and identify sales opportunities - CRM; - I carry out inventories, analyze production costs and evaluate organizational performance; - I use tools such as Excel and specific management platforms in collective catering (Food Intelligent Technology and Sogenave Portal); - I organize training and train food handlers to adopt good practices and teamwork.

Porto

During this internship I developed Food Education programs, focusing on the following themes within the school community: - "Food during the period of social containment"; - "Bodily development in adolescents"; - "Food and cardiovascular diseases".

Matosinhos

- Provided customer service and guidance on purchasing; - Managed sales in order to achieve revenue goals; - I developed my own sales strategy when providing customer service; - Provided support for stock management; - Carried out bimonthly inventories.

Porto

-I received and attended to patients, providing assistance and guidance on the procedures necessary for medical analyzes and examinations; -Scheduled medical appointments and exams, coordinating available times according to the needs of each user - with the help of WinCli; -Provided administrative support to healthcare professionals and the administrative team, such as: filling out forms, sending correspondence and organizing documents.

Porto

- I was responsible for cleaning and sanitizing users; - Transported users; - I was responsible for feeding and hydrating patients (including handling nasogastric tubes and PEG); - Administered daily medication.

Porto

I performed functions such as: - Customer service; - Preparation, organization and cleaning of the room; - Preparation and delivery of drinks.

Porto

During my degree, I worked part-time as a Child Care Manager. I performed functions such as: - Entertainment for children; - Monitoring of children in the theme park; - Organization, management and preparation of materials for themed parties; - Stock management.

Master In Service Management, Management

Logistics and Operations Management in Services; People Management in Services; Continuous improvement management.

Graduation, Nutrition Sciences

The subjects that impacted me the most were: -Collective Food and Management; -Food Technology; -Food Quality.

Degree (Mobility), Nutrition Sciences

During my degree in Nutritional Sciences at the University of Porto, I was given the opportunity to undertake a semester at the Federal.

Incomplete Degree, Pharmacy

I completed the 1st year of Pharmacy at the Escola Superior de Saúde and, later, I enrolled in the Nutrition Sciences course.