Ingrid Frey Email & Phone Number

Provide skin care classes for healthy skin care maintenance, anti-aging products, and make-up application.

Kansas City, Missouri, United States

Oversee the daily, weekly, and monthly responsibilities of the Zonal Vital Records Center (ZVRC), by setting goal expectations and establishing milestones to ensure adequate development of the program analyst, transportation operations specialists, and program support specialists. Provide training, direction and guidance of daily operations in the program support center.Coordinate operational support and guidance for zonal operations initiatives ensuring timely execution of each aspect of support provided.Assist in development of policies, procedures and program recommendations for the Zonal Vital Records Center and its employees. Develop relationships and partnerships with GSA internal and external clients, to establish, maintain, and build efficient client support and service which includes being responsive, flexible, and diplomatic.Team member of highly productive Fleet teams, acting as a technical advisor, gathering data, identifying trends, collaborating and providing input and suggestions for implementation and improvement of programs.Conduct analytical studies reviewing, evaluating and monitoring the progress of Zonal Vital Records Center programs and processes.Collaborate with system point of contacts for each operational function of the Zonal Vital Records Center to obtain update of Fleet related system management and operational data on a weekly basis. Prepare and conduct briefings to Fleet Leadership explaining status/analysis of programs and make recommendations for improvement, when appropriate. Provide training models and adapt to training styles for the most effective learning environment for all of the ZVRC support team. Develop and evaluate the ZVRC support program’s databases to verify functionality and reporting criteria to ensure the goals and objectives for the program operations are effectively met. Create and analyze reports to maintain accountability of vital records and maintain stand operating procedures to drive consistency.

General Services Administration

• Manage Contractor support as lead for a team of four contractors under new contract for the same office.• Point of Contact for Government employees needing additional support• Provide on the job training to new employees.• Complete travel arrangements for government employees to include obtaining travel authorization, completing training registrations, and making flight, hotel, and car rental reservations using an electronic travel system. Assist travelers in completing the travel voucher upon completion of travel for employee reimbursement for their travel expenses. • Maintain time and attendance records for government employees by posting leave taken on the electronic timekeeping system, verifying posted time for electronic manager certification, maintaining individual files, and auditing end of the year employee time records. • Provide administrative support to three departments within the office as a receptionist; and providing customer assistance using Fleet Management System (FMS) database, the Universal Report Specifying Application (URSA), respond to customer requests via electronic mail; sort and distribute mail; send UPS mailings as requested; complete and submit standard forms; maintain supplies and supply orders; plan, coordinate, and provide support for events; update and file personnel records; prepare misuse reports for signature by regional director and submission to the department heads of various agencies.• Provide training for the use of electronic travel applications (E2) to include coordinating travel arrangements for government employees and assist travelers in completing the travel voucher upon completion of travel for employee reimbursement for their travel expenses. • Maintain time and attendance records for government employees to include individual files, and auditing end of the year employee time records. • Maintain electronic filing systems.Prepare condition reports that reflect completed vehicle sales using AutoIMS.

General Services Administreation, Kansas City, Mo

Manage Contractor support as lead for a team of four contractors under new contract for the same office.• Point of Contact for Government employees needing additional support• Provide on the job training to new employees.• Complete travel arrangements for government employees to include obtaining travel authorization, completing training registrations, and making flight, hotel, and car rental reservations using an electronic travel system. Assist travelers in completing the travel voucher upon completion of travel for employee reimbursement for their travel expenses. • Maintain time and attendance records for government employees by posting leave taken on the electronic timekeeping system, verifying posted time for electronic manager certification, maintaining individual files, and auditing end of the year employee time records. • Provide administrative support to three departments within the office as a receptionist; and providing customer assistance using Fleet Management System (FMS) database, the Universal Report Specifying Application (URSA), respond to customer requests via electronic mail; sort and distribute mail; send UPS mailings as requested; complete and submit standard forms; maintain supplies and supply orders; plan, coordinate, and provide support for events; update and file personnel records; prepare misuse reports for signature by regional director and submission to the department heads of various agencies.• Provide training for the use of electronic travel applications (E2) to include coordinating travel arrangements for government employees and assist travelers in completing the travel voucher upon completion of travel for employee reimbursement for their travel expenses. • Maintain time and attendance records for government employees to include individual files, and auditing end of the year employee time records. • Maintain electronic filing systems.Prepare condition reports that reflect completed vehicle sales using AutoIMS.

General Services Administration

• Manage the archiving of closed accident files for the Kansas City and Atlanta Accident Management Centers to include the re-establishment of the filing system, recovering lost files, preparing multiple shipments to the National Archive Records Administration and for electronic scanning.• Managed the Safety Video Library by checking out videos to customers upon their request and following up with them for the return of those videos through phone calls and electronic mail, before task was transferred to Central Office.• Complete travel arrangements for government employees. Assist travelers in completing the travel voucher upon completion f travel for employee reimbursement for their travel expenses. • Maintain time and attendance records for government employees by posting leave taken on the electronic timekeeping system, • Provide administrative support to three departments within the office as a receptionist; using Fleet Management System (FMS) database, the Universal Report Specifying Application (URSA) and responding to customer requests via electronic mail; sorting and distributing mail; sending FedEx mailings as requested; completing and submitting standard forms; maintain supplies and submitting requests for supply orders; plan, coordinate, and provide support for events; update and file personnel records; prepare misuse reports for submission to the department heads of various agencies. • Prepare weekly and monthly reports using URSA and formatting them using Microsoft Excel.• Submit weekly articles for a regional newsletter. • Document cancelled Voyager credit cards received that are eligible for destruction based on their current inventory status as recorded in the Fleet Management System (FMS); maintain and file destruction records.• Verify cancelled Voyager Credit Cards associated with vehicles sold through GSA Fleet Remarketing Program at GSA Fleet Auctions; • Maintain monthly log of government credit card holder’s monthly card statements.

Kansas City International Airport

Worked the ticket counter, operations, baggage service, and gate operations.• Issued Tickets and Boarding Passes to passengers.• Collected payment for tickets and other fees.• Handled passenger baggage for travel and lost-and-damaged-luggage claims.• Met and Dispatched Aircraft• Assisted special-needs passengers with boarding and deplaning.• Coordinated airplane gate assignments, group passenger seating, catering, and airline maintenance needs

Bs, Management And Human Relations

Associates Of Arts, General