Ipsa Rivas Email & Phone Number

Victoria, Australia

CPM for large projects in Healthcare

Melbourne, Australia

Melbourne Y Alrededores, Australia

Promoted to manage a portfolio of 50+ accounts within a defined territory (Steel & Metal/Building Construction) and drive growth through technical project management. Lead specification of Hilti products on key projects and support the wider sales team with technical support and training, including client liaison to communicate specifications on complex projects. Develop and maintain strong working relationships within the Steel & Metal and Building Construction divisions, which is comprised of façade, architectural metal, structural steel, interior finishing and building construction; and consistently meet key performance and sales targets. Tailored seminars, product support and training sessions, successfully negotiating the specification of Hilti products on major projects. Proactively meet with Project Consultants on call cycles to identify opportunities for the specification of Hilti products on upcoming projects. Present seminars to project teams and consultant groups to raise awareness and technical understanding of existing and new Hilti products, increasing potential business opportunities. Produce design calculations for Hilti fixings in accordance with local regulations and carefully check calculations, ensuring compliance and adherence with approved design methodologies.Maintain contact with State Sales Managers, Account Managers and stakeholders to track and record specifications, manage project meetings, and provide technical support and training to meet project targets and corporate objectives.

Melbourne Y Alrededores, Australia

In charge of Account Management of existing customers as well as New Business Development in the Steel & Metal industry.Maximise customer relationships and ensure outstanding customer satisfaction whilst contributing to profitable sales growth.Assess potential, industry and market trends, suggest and implement appropriate actions to enhance sales performance.Provide technical product knowledge, installation and application methods.

Valencia, Venezuela

Managed 7 direct reports, in charge of the establishment and expansion of H. Seabra into Venezuela: Company registration and set-up, business planning and P&L management, hiring staff, market research, collateral development, presentations and contract writing.Established relationships with the largest food processing companies and delivered new business in excess of USD $25M.Overcame significant cultural differences between European office and local clients by engaging and educating staff in cultural nuances, ethics and business expectations.Cemented reputation as leading supplier of refrigeration technology by representing the company at the major Food Industry Exhibition and acting as the first point of contact for any customer enquiries.

Valencia, Venezuela

In charge of market research, sales and new business development.Provided expert technical and commercial support and negotiated new contracts with key decision makers.Turned around underperforming areas by establishing key work control systems and ensuring an exceptional standard of performance, quality, cost and safety.Rapidly and effectively resolved customer issues through personal ownership and strong communication and engagement techniques thus maintaining outstanding customer loyalty.

Caracas, Venezuela

In charge of Sales and New Business Development, overseeing a range of import processes including documentation, tracking and shipping whilst ensuring timely and accurate delivery of all products.Overcame significant challenges following the suspension of established import sales by conducting extensive research and launching alternative niche products.Developed and consolidated customer portfolio representing up to 70% of the 2003 Venezuela total sales.Reached 100% market share in one product by devising and implementing the Sheetpiles Sales Campaign.