Irene Rayment Email & Phone Number

Australia

Liaising with the Global Direct to Consumer team, and coordinating with internal stakeholders globally & locally to deliver exceptional sales & customer experience across the Australian network of Georg Jensen Corporate stores. This role sees me build on my previous position, with additional responsibilities overseeing the P&L & implementing Global strategy in the Australian store network.

Sydney, New South Wales, Australia

Sydney, Australia

Stepping out of my previous Retail Operations role, and broadening my scope I have been lucky enough to take on the challenge of Operations for the whole business.My responsibilities include;-Retail Operations-Warehouse & Logistics Operations-Online & Ecommerce Operations-Fulfilment and Replenishment OperationsWith a team of over 70 people from diverse backgrounds and experience levels reporting to me, no day is the same and everyday brings a new challenge to lead and inspire! I look forward to growing in this new role and learning with and developing the teams I work with.

Sydney, Australia

Zjoosh is a high-end Australian lifestyle retailer specialising in gifts, fashion, and home & living. With an online, wholesale and retail presence, Zjoosh is sold throughout Australia. Reporting directly to the Owner-Director I am responsible for all business operations aspects of the retail business. Recruited to expand the business, I was brought on before the first store opened and now lead a team of 80+ staff. I am responsible for all staff recruitment, training and development, performance management, and industrial relations compliance. Reporting directly to me are 2 cluster managers, 12 store managers and their retail teams. I also co-manage a team of 4 Head Office team members.I have built a strong company culture that encourages confidence, growth and drives sales. This has resulted in annual revenue exceeding $8m per annum, whilst maintaining an extraordinarily high staff retention rate. I work with the Managing Director and CFO to create and maintain annual budgets, forecasts and profit and loss reports. A key focus in my role has been cost control across the business, with a long term view towards profitability. With 12 locations throughout Sydney, I have successfully driven year on year growth of between 5% and 30% in every location, in an industry that is currently experiencing negative or limited growth.I was the project manager for the opening of 12 permanent stores and 4 temporary stores. This included the fit-out and build, liaising with the buyers and third-party brands to ensure inventory levels, and recruiting and training staff for these locations.I developed the business case for, and implemented, a company wide payroll, timesheet and rostering system.I created and implemented all retail policies and procedures and regularly check compliance and efficiency.

Sydney, Australia

Cue is an established and respected women’s corporate fashion brand. I managed their flagship Australian store with an annual turnover exceeding $3million. I left to pursue a more challenging role.

Sydney, Australia

Gorman is a designer women’s fashion label that forms part of the Factory X group of retailers. I was responsible for managing the NSW cluster of Gorman stores. I was responsible for 4 retail stores and had 4 store managers reporting directly to me. I worked alongside Area Managers for other brands such as Alannah Hill, Jack London and Dangerfield. I was responsible for driving profit, hiring, training and staff development. I also assisted with the opening of a new flagship Sydney City store for the brand.

Sydney, Australia

Pink Zebra was a high-end women’s designer fashion business, with 6 stores nationally and a strong online presence. It was well known for its high level of customer experience culture and strong employee training program. At Pink Zebra I was responsible for managing the flagship City store, and was a cluster manager for the Chatswood & Mosman locations.

Bondi Junction, New South Wales, Australia

Full time in-store visual merchandiser for Sportsgirl Bondi Junction, responsible for all window & in-store merchandising & customer service

Canberra, Australia

Assistant manager of Sportsgirl Woden plaza in Canberra.

Canberra, Australia

Casual sales assistant.

Bachelor Of Graphic Design With Honors, Graphic Design

Education record

Executive Mba, Business Administration And Management, General