-Employees life cycle from onboarding to exit-Monthly report of area statistics and incidents -Coordination and improvement of exit processes with the team located in Argentina-Mailbox management with employees and other areas-Control and updating HR databases and sharepoints.-Identify opportunities to continuously improve operational processes and procedures with other departments.- Exits and rehire management in the systems (Workday and SAP)- Procedures in TGSS- Sending company certificates to SEPE- SAP S/4 HANA.

Exits department management of Accenture group, with more than 15,000 employees in Spain. Control and management of company leaves (voluntary, leave of absence, unpaid leave, maternity / paternity leave ...), hires and exits in TGSS and in systems (SAP and Workday), reports from different SharePoints. Rehire of employees on leave and all documentation process.

Support the store management team with the running of the store and work closely with the sales team, motivating them to deliver excellent customer service and driving sales in order to meet company's KPIs.Organise and distribute tasks to each member of the team, actively collaborate in the correct training of all new and existing employees, detect the potential of each employee and mentor them in their development, monitor key store indicators in order to improve them,

Customer service and management in the skiing, swimming and water sports department. ski product training, omnichannel sales training and FOL training (Fundamentals Of Layout).I worked as cashier aswell and I have the knowledge of returns management, e-reservations and faulty products management, stock checks, merchandise flow control, visual merchandising.I worked with weekly sales analysis reports on the weekly Managers Meeting, annual sales forecast and annual department growth, reduced prices magement and organise my team's rota.

Contract drafting and management for new starters in the company, end of contracts procedures, check the monthly payroll preventing and controling payment missmatches, ensuring correct and timely payments, store plannings review to adjust them to the regulations and collective agreements, management of any procedure related with TGSS (social security: errors in contracts, sick leaves and medical releases, work accidents), changes in working hours and everything related the employees work life.

Customer service in the skiing, swimming and water sports departments, commercial dynamism management within the store (identifying key products to be placed in strategic locations for potential sales), inventory management, choose the range for the products, seasonal changes, daily stock management, weekly sales analysis and reports, duty manager (opening and closing the store, addressing complaints, ensuring the safety of the people and property)

Buying and selling employees shares, management of documents with the company's central shareholding department, management of general meetings with all employees regarding shareholding and benefits program, creation of annual reports regarding the reavaluation of the shares and the shareholders growth in the company.

Design and control of the corporate website, customer service, contact partner companies to join us, writing press releases. I also had to manage the growth of the network of partner companies and find new partners. I had to attend daily meetings with potential partners to show them our portfolio. Other responsiblities were creation and monitoring online marketing campaigns in Google (Google Ads and Google Analytics) and facebook (Facebook Ads), community manager functions (facebook and Instagram), design and control of the database.

Exclusive and personalized customer service in a high-end brand of shoes and accessories for men and women during the highest revenuw period (from October to May).Management of daily inventories, visual merchandising, cash collection, training on new products to other employees (types and skin care, international sizing, dress code and protocol, color and fabrics)

Customer service, management of daily inventories, visual merchandising, cash collection, training on new products to other employees

Customer service, management of daily inventories, visual merchandising, cash collection, training.

Customer service, management of daily inventories, visual merchandising, cash collection, training.