Irene Ricas Email & Phone Number

Plano, Tx, Us

- Design lead for multiple products within a core platform - Collaborate with Designers, Product Managers, and Engineers to assure communication and efficiency throughout the design process - Create design concepts, wireframes and prototypes to enhance the experience of a user as they move through complex tasks- Engage directly with cross-functional teams using Agile/Scrum frameworks- Manage product design interface and usability with 20+ Engineers- Shape and develop commitment to innovation across all stakeholders- Strategic channel for awareness of industry trends and market conditions- Modify and revise existing designs to exceed customer expectations

Integration of Delta Health Technologies and AlayaCare- Designing across five products in Revenue Cycle Management- Manage product design interface and usability with 20+ Engineers- Engage directly with cross-functional teams using Agile/Scrum frameworks- Create design concepts, wireframes and prototypes- Shape and develop commitment to innovation across all stakeholders- Strategic channel for awareness of industry trends and market conditions- Collaborate with designers to assure communication and efficiency in the design phase - Modify and revise existing designs to exceed customer expectations

Integration of Delta Health Technologies and AlayaCare - November 1, 2021

- Bringing user needs to the forefront of design by identifying user frustrations and providing solutions. - Highlights include o Created ‘Ink Tank’ – A responsive web application that allows its users to explore tattoo inspiration, view images on their skin virtually, connect with artists, as well as save and share their ideas. o Created ‘Perfect Properties’ - A responsive web application through the course UI for UX Designers.

Forest Hill, Maryland

- Developed long term trusting relationships with referral sources i.e hospitals, skilled nursing facilities and physicians- Patient advocate for active and new clients- Key liaison between operational team, clinicians, and clients to ensure quality outcomes- Supported Sales Team in setting strategies to achieve sales goals and drive revenue growth- Strategic asset for managing and growing market share in current serviced areas through management of service- Managed the value of service and benefits of patient service provided- Managed field staff productivity requirements, ensuring that all staff meets productivity goals- Facilitated operational team, clinicians, and business development team to accommodate new referrals- Demonstrated solid performance and exceed goals as defined by senior leadership- Mentored and integrated new hires and employees through the onboarding process

Forest Hill, Maryland

Towson, Maryland

- Provided direct support to the Vice President of Human Resources and Organizational Development- Coordinated Leadership Off-Site RetreatMember of the Diversity Committee- Prepared reports and presentations (including charts and graphs) using Microsoft Office products. - Ensured accuracy and timeliness for highly visible OD processes requiring presentations of data/information for executives.- Administrative support associated with paper and online survey administration and reporting, including data entry, setting up and proctoring locations, distributing communication, typing handwritten comments/notes, and verifying data files and reports.- Supported maintenance of and answering questions for clients that involve utilizing online systems for producing reports, completing evaluations/objectives, and referencing data. - Supported by providing responses to clients on major process questions.

Towson, Maryland

- Provided direct support to the Vice President of Human Resources and Organizational Development- Provided data collection and analysis for the Baldrige application- Assisted with the Dr. Martin Luther King Jr. Day and Black History Month Celebration- Attended weekly Press Ganey meetings regarding the Employee Engagement Survey- Served as the NetLearning and Press Ganey Administrator- Completed operational requirements by scheduling and assigning administrative projects- Provided job candidates by performing phone interviews- Served as the interim Learning, Organizational Development and Diversity Coordinator

Towson, Maryland

- Assisted with the preparation and implementation of Position Manager 10 & 11- Supported Allied Health Business Partners with recruitment- Pre-screening applications, offer letters, orientation and all aspects of a new hire- Ensured that all new hires and employees were compliant with various rules and regulations - Assisted with internal hospital audit

Bel Air, Maryland

- Accurately and efficiently preparing prescription orders.- Verifying prescription information and dosage.- Entering patient and order information into the pharmacy system.- Processing and submitting insurance claims.- Providing quality customer service to patients and other healthcare providers.

Towson, Maryland

- Established and maintained positive relationships with patients, patient families, other area health care providers, physicians and community at large.- Observed strict confidentiality and safeguarded all patient-related information.- Routinely evaluated the overall patient care within the facility and diligently enforced high standards.- Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.- Assisted the doctor with all in-office procedures.

Certification, Ux Design

Bachelor Of Science (B.S.), Health Care Management

Minor in Business Administration