Iris Ji Email & Phone Number

캐나다 온타리오 미시소가

North York, Ontario, Canada

• Coordinated and managed the safe, cost-effective transportation operations involved with the passage of products, ensuring adherence to industry regulations, and collaborating with internal departments to optimize transportation services• Maintained positive relationships with all customer and carriers including addressing any inquiries, issues, and concerns, resolving complaints and providing solutions• Built utmost leadership, interpersonal skills, organizational and time management skills, excellent analytical and problem-solving skills in an extremely fast-paced working environment• Executed great communication and collaboration skills to liaise between our team, customers and carriers

New Brunswick, Canada

• Played an important role in guest satisfaction and provided excellent customer service by attending to individual customer needs and preference, making suitable recommendations• Executed excellent team work environment, thereby delivering orders in a timely fashion and providing a sterling overall dining experience for guests• Restocked and replenished inventory and supplies, keeping the restaurant organized

Mississauga, Ontario, Canada

• Acknowledged and understood the needs and values of passengers, and performed assigned duties in a professional manner by assisting and accommodating passengers with their needs and requests with proper guidance• Developed solid core knowledge in aviation ground services, strong communication, and technical skills• Treated customers with genuine sincerity and pursued for best customer service outcome while contributing to an excellent collaborative team at Cathay Pacific

Ontario, Canada

• Greeted customers creating a warm and welcoming environment, took food orders, served food and drinks, took payment from customers and consistently checked in with guests to ensure ongoing satisfaction• Constantly attended to customers' needs to provide stellar customer experience and effectively communicated with kitchen staff to make sure orders are accurate and delivered promptly

Ontario, Canada

• Prepared alcoholic and non-alcoholic beverages for bar and patrons, complying with all food and beverage regulations, and at the same time, restocking and replenishing bar inventory and supplies, keeping the bar organized• Assessed bar customers’ needs and preference, making suitable recommendations, striving towards achieving customer satisfaction, nurturing an excellent guest experience

New Brunswick, Canada

• Maintained constant surveillance of patrons in the facility, explained and enforced rules, regulations and policies to ensure safety of patrons• Acted immediately and appropriately to secure safety of patrons in the event of emergency, and provided emergency care and treatment as required• Maintained cleanliness and orderliness of all areas, while maintaining records and reports• Built relationships through positive interactions with YMCA members, visitors, and colleagues

New Brunswick, Canada

• Ensured the safety of all members, participants, staff, and property by following YMCA standards, policies, and procedures• Delivered swimming lessons in a positive and professional manner, maintaining an atmosphere of achievement, inspiring others to succeed at the highest levels• Developed lesson plans, administered progressive evaluations, and kept records of participants• Attended staff meetings, planning sessions and training events to maintain professional development

New Brunswick, Canada

• Air Cadets are sponsored by the Department of National Defense in partnership with the Air Cadet League of Canada. As an Air Cadet for two years, I participated in a variety of fun, challenging and rewarding activities, including learning how to fly the gliders, studying the different types of aircraft and their history and operations, learning valuable life and work skills such as discipline, teamwork, leadership and active citizenship. In addition, we participated in the annual Winter Festival March in Moncton, and various sports activities.