Customer Service Coordinator
Current• Process high-volume and complex import orders for key accounts• Manage key accounts and their related stakeholders carefully• Communicate with clients in regard to the status of their air/ ocean shipments• Contract with carriers and prepare quotes to facilitate the movement of goods all over the world • Coordinate with the airlines, ocean carriers, customs brokers, and warehouse to ensure each shipment is on schedule for delivery• Predict and circumvent issues before they occur and take the proper corrective action