Michael Irons Email & Phone Number

Alpharetta, Ga, Us

United States

Atlanta, Georgia, United States

Alpharetta, Ga

Developing aviation industry business within the IT services Sector through the adoption and exploitation of new technologies and data to optimize airport operations and facilitate the delivery of exceptional customer experiences.

Long Island, New York

- Formulate the strategic roadmap for the platform and manage the implementation of it to the operational environment. - Provide consultancy to Airports and Airlines in their adoption of technology and the impact on operations - Identify Product innovations and the potential market place and then manage this through from conception to retirement. - Provision of support and guidance to bid teams to ensure successful bids are delivered to the customers. - Developing and managing the business case for enhancements development of new products to support the portfolio. - Engage and manage cross functional groups to manage the introduction to the business environment and ensure support and maintenance can be provided in a cost-effective manner. - Manage relationships with key suppliers and customers. - Evaluation of the key suppliers to SITA for hardware and peripherals used on the Core platform. - Strong delivery focused approach aligning priorities across not just my area of responsibility but also the AirportConnect CUSS Environment. - Engage and ensure support for the operations from partner functional areas such as Software development and Systems Integration. - Facilitated early visioning of the AirportConnect Flex product, driving customer interest and engagement both from airlines and Airports.

Mgr Ticketing and Reservations•Although inexperienced in the messaging environment, I was able to assimilate the information and define the strategies for the development of standards whilst ensuring that Airlines, Airports and service providers has confidence in the development of correct standards. •Identified the lack of formalized processes and procedures for the establishment of Edifact and XML standards and have initiated the implementation of place standard operating procedures to provide clarity in the standards setting operation.•Responsible for running numerous working groups to develop the standards and present to the overarching Work Groups and then submission to the responsible committee for adoption•Managing multiple dispersed groups of airlines and service providers in the formulation of the standards•Building relationships and defining the principles and business requirements for PNRGOV messaging and delivering to agreed timelines with various governments, suppliers and airlinesManager BCBP•Instrumental in setting up the validation procedures and communicating to the industry the standards for the implementation of the 2D barcode Boarding pass•Effectively managed a line of communications between the hardware suppliers, system providers, airlines and IATA country representatives as well as government and regulatory bodies to ensure that targets for the implementations are consistently met whilst ensuring I was sensitive to cultural and operational differences across the world. This has resulted in the airlines adopting new procedures and processes to make efficiency gains.•Delivered workshops and presentations across the world to raise the awareness of the mandate and foster the fact that IATA was there to help in the airlines success.•Successfully developed campaigns to ensure that all information is gathered in a timely manner whilst ensuring that the quality of data enabled us to achieve consistently high results

responsible for the impementation of Airline and airports systems at various airports around the world. Remit included input on the response to RFP's and implementation methodology.

Project Management in a number of areas including baggage, manpower planning and e-biz. Last position was in the Infrastructure Delivery Department

• Project managed the implementation of retail business systems in Head office and in stores as well as providing IT account management to a number of the buying units.

Bachelor Of Science (Bsc), Business Administration And Management, General

Education record