Iryna Drozd Email and Phone Number

- Management of 4 stores in greater Zurich/East Switzerland area with total year revenue over 3 Mil Chf and 25 employees- Responsibility for reaching the sales goals- Continual sales- and product analysis in order to identify and use positive/negative trends- Stock Management- Creation, implementation and control of the visual merchandising guidelines- Disciplinary responsibility for the Store Manager and Sales Staff- Recruiting, hiring and training of new employees - Motivation of the teams and „lead by example“ leadership style- Competitive analysis and product feedback

- Leading the team of 5 at Intimissimi Store, Löwenstrasse 31-35 in Zürich- Competent and engaged customer service- Organization and delegation of daily tasks- Staff planning- On site implementation of visual guidelines of VM/DM- Analysis of KPI- Responsibility for the optimal stock and its management - Training of new employees

- Consulting and giving excellent customer experience to our clients- Expanding the customer base by friendly and personal relationship building- Complete service of the cash till- Opening and closing the store, day end closures

- Support of the customers on the sales floor, fitting rooms and at the check out, ensuring their best positive purchase experience- Delivery and goods management- Taking care of the attractive and clean appearance of the store- Opening and closing of the store, day end closures- Competitive analysis

- Providing professional dental service and care to patients- Dealing with routine appointments and check ups - Professional cleaning- Restorative work- Preventative work (teaching personal oral hygiene, Fluor applications, fissure hermetization)- Root canal treatment- Managing patient’s medical records and relating documentation- Coordinating budgets and dealing with all aspects of financial control- Reassuring anxious patients and clearly explaining procedures to them