Isa L. Email & Phone Number

British Columbia, Canada

Vancouver, British Columbia, Canada

Establish credit functions and build credit department from scratch, collections, accounts receivable management, lead all AR automaton initiatives.o Assigning credit limits and manage collections to ensure timely payments.o Assessing creditworthiness and implementing credit risk tools in order to minimize losses.o Managing AR Insurance policy.o Leading NetSuite automation projects to increase efficiency.o Overseeing billing function.o Manage credit team in order to ensure timely order release and trigger necessary actions between, credit, sales and customers.

Port Coquitlam, British Columbia, Canada

o Leading Norco’s credit operation globally by managing customer relations and provide customer service to international customers and distributorso Supervising and managing the credit team o Managing AR insurance policieso Responsible for managing credit risk strategies to balance risk exposureo Directing collection efforts across the organization

Richmond, British Columbia, Canada

o Evaluating customers by analyzing financial and credit information to determine suitable payment terms and creditlimitso Identifying and assessing risk and implementing measures to minimize exposureo Collection Management and assessing open orderso Managing AR insurance policieso Supervising and managing the credit team (4 people)o Functioning as liaison with Helly Hansen Headquarters in Norway

o Implementing, planning and organizing activities to establish a credit departmento Responsible for managing company-wide insurance policieso Promoting and maintaining healthy relationships with customers and sales team (sales representatives andmanagement)o Evaluating customers by analyzing financial and credit information to determine suitable payment terms and creditlimitso Identifying and assessing risk and implementing measures to minimize it while also handling collectionso Supervise and manage credit analyst

Vancouver, Canada Area

o Evaluating customers by analyzing financial and credit information to determine suitable payment terms and creditbuilding relationships with customers by planning bi-monthly visits across Canadao Identifying and assessing risk and implementing measures to minimize it while also handling collectionso Manage AR insurance policyo Examining information and developing reports and ratios to evaluate performance and lower DSO rateo Assessing open orders and determining shipment dates according to customer’s payment trends

o Preparing order forms and purchase orders, accurately completing the purchasing process while also maintaining andupdating information in the systemo Developing, innovating and creating key reports to assist the sales department in purchasing decisionso Supporting the sales department regarding activities involving vendors, SKU's, inventories and others

Vancouver, Canada Area

o Providing online teaching for up to 60 students each month; uploading work agendas and examinations in five different subject areas as provided by the Universityo Managing student workflow through daily email correspondence; answering questions, correcting bi-monthly assignments and exams and providing appropriate feedback depending on performanceo Assigning final grades and completing individual student reports based on the semester performance as per the specifications of the University record system

Vancouver, Canada Area

 Supported budgetary projections through the management of up to five sales associates—planning shift activities, motivating and following up on tasks throughout the day to achieve daily sales quotas Actively tracked cash transactions in order to determine hourly statistics and sales targets Marketed featured products through continual merchandising of recent clothing lines and promotions Educated and assisted customers on clothing and accessory selections, in addition to opening and closing of daily operations

Monterrey Area, Mexico

 Acted as a bi-lingual liaison between suppliers and the Gibraltar divisions in order to develop and maintain strong working relationships between Mexican steel mills and Gibraltar divisions in the U.S. Ensured on-time payments to suppliers, expediting when necessary, making certain they’re reconciled Developed contracts and quotations to Gibraltar Suppliers based on the most current steel price points in order to maintain product flow and meet monthly budget requirements Tracked orders placed by Gibraltar divisions (U.S.) to Mexican Mills until their delivery to the plant Managed inventory in warehouses in Laredo, Houston and Jacksonville through tracking orders, receiving shipments and ensuring top quality products, creating monthly statistics based on findings

Monterrey Area, Mexico

 Managed all restaurant operations including initial menu planning, restaurant design and set up and food delivery, while also overseeing all sales and marketing initiatives Foretasted, purchased and kept daily food and materials inventory based on previous sales

Monterrey Area, Mexico

 Supported management of the rewards program for 30 offices located in Mexico by coordinating the delivery of the larger prizes and supervising and facilitating small prize deliveries throughout Mexico Proactively took charge of special projects in order to reduce the costs of delivery and advertising Increased the department’s efficiency by surpassing annual targeted prize delivery and reducing non-delivered prizes by 80 percent

Monterrey Area, Mexico

 Monitored foreign banks and other financial institutions daily for confirmation of transactions via dealing systems (Reuters), telephone and swift Generated daily reports showing accounting entries for all foreign currency inter-banking operations Consistently provided exceptional customer service to all bank locations within Mexico Minimized immobilizations by ensuring accurate accounting data entry from all Banorte locations Supervised the daily reconciliation of transactions in foreign-currency and metal accounts Assigned and calculated monthly profit obtained from foreign currency transactions and metals

Master Of Business Administration (Mba), Marketing

Bachelor Of Business Administration (Bba), Business Administration And Management, General