Isaac Cherry Email & Phone Number

New York, Ny, Us

⦁ Guided customers through Velocity (SEIP) with Sales team, demonstrating where to configure settings for metrics and permissions. Observation showed a more than 20% reduction in customer support ticket volume as a result⦁ Wrote scripts to streamline processes in onboarding 2 of the largest customers and improving quality expectations for over 3000 developers ⦁ Created custom reports using SQL to highlight key metrics resulting in an increase in the adoption of best practices across developer teams⦁ By conducting thorough analysis of customer data on a Software Engineering Intelligence Platform, engineering teams ranging from 20 - 500 developers improved decision-making processes and productivity

⦁ Catered Korean dishes at events across the city serving between 100 - 600 patrons⦁ Completed customers cash and card transactions via Point of Sale system at over 50 per day⦁ Answered concerns of ingredients, sauce, hours of operation, future events, etc. leading to increased customer satisfaction as evidence by a more than 10% rise in repeat visits

⦁ Processed over 20 card and cash transactions daily through the POS (Point of Sale) system Revel.⦁ Made different coffee drinks for customers such as Expresso, Americano, and Macchiato.⦁ At least 50 daily customers enjoyed a variety of sweet and savory crepes served.⦁ Packed Crepes and utensils for delivery services such as DoorDash & GrubHub more than 5 min ahead of arrival time

New York, New York, Us

⦁ Delivered food and drinks to patrons serving up to 3 tables at one time⦁ Carried up to 5 plates of food at one time to meet quality of service expectations⦁ Provided customers with appliances and restocked dishes whenever low or needed. Resulting in better preparation when the restaurant reaches over 70% capacity.

⦁ Filled orders within 5 to 10 minutes by making burgers, milkshakes, sandwiches, and other orders⦁ Secured a clean work area and restocked condiments as needed⦁ Completed cash and card transactions via Point of Sale system of over 10 customers per day ⦁ Provided free food samples while interacting with customers outside resulting in a more than 15% increase in total business volume

Brooklyn, New York, Us

⦁ Cleaned and restocked dishes used during daily procedures⦁ Received and unloaded packages with baking goods, placing them in proper compartments in under 25 minutes⦁ Scooped and prepared food products for baking more than 1 hour ahead of schedule