Isaac Prusky Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

I manage the set-up, validation, and launch of BiblioCore, BiblioCommon's accessible, discovery-based collection management system for public libraries.• Launched 40+ new library catalogs since 2021 helping generate over $500+ in revenue• Delivered virtual training on catalog search and Reader's Advisory to libraries via Zoom• Scheduled validation, staff/public previews, and launches in 4-6 week sprints using Excel• Improved structure of project check-in meetings, daily Scrum meetings, and JIRA tasks• Onboarded new Support and Implementations staff through 1/1 product training• Wrote 40+ troubleshooting and project management articles in Confluence

Toronto, Canada Area

I provided customer/IT support for BiblioCommon's library catalog and web services for public libraries (BiblioCore, BiblioWeb, BiblioEvents).• Triaged and responded to 100+ weekly questions from librarians and catalogers• Ran daily Agile project management/team check-in meetings as Scrum Master• Wrote 25+ troubleshooting and product support articles in Confluence• Improved accessibility of library collections using MARC21 based rules• Provided 24-hour emergency/IT support for library catalog outages• Enabled cloudLibrary, Hoopla, and Overdrive in library catalogs

Toronto, Canada Area

John P. Robarts Research Library, Access & Information Department: I provided support for library patrons and maintained space management of the Robarts stacks and basement level storage. My responsibilities included: • Processing deaccessioned text material and modifying its home location in ILS (Sirsi) • Preparing deaccessioned material for preservation at UTL Downsview, U of T’s storage facility• Fulfilling loan or research requests by retrieving material in storage for U of T faculty • Organizing checked-in material on all stack floors and basement storage level • Overseeing stack floor operations and locating material for U of T students

Toronto, Canada Area

John P. Robarts Research Library, Reference & Research Services:I provided support for library patrons and maintained access to the Reference and Government Publication collection of graphic materials, text, and microform. My responsibilities included:• Enforcing Reference library policies, procedures, and requirements• Providing research assistance to patrons using UTL online library system• Applying CODOC call numbers to new serials and preparing them for binding• Collecting pamphlets, maps, and periodicals to be bound and stored in volumes• Organizing material on Reference Library floor and storage basement level• Generating monthly circulation reports for supervising librarians

Toronto, Canada Area

I oversaw event scheduling, client communication, and office management during the 2018 Toronto International Film Festival. My responsibilities included:• Organizing and distributing invitations to Elevation parties/Q&A events• Submitting legal forms and expense reports on behalf of Executive staff• Arranging and filing financial records, legal forms, and contracts• Overseeing front door operations at film premiere events• Couriering packages and supplies to press events• Purchasing and maintaining office supplies

Greater New York City Area

I provided preservation and programming support for the Reserve Film and Video Collection, The New York Public Library’s circulating collection of 16mm films, VHS cassettes, and DVDs. My responsibilities included:• Handling 16mm film prints per archival standards (RTI Pulsar, Eiki projection, film bench)• Completing research guides on 16mm film handling, projection, and safe return to NYPL• Cataloguing prints in Sierra ILS using MARC standards and Library of Congress vocabulary• Describing print condition in Microsoft Access database using general data elements• Repairing, rehousing, and re-shelving prints in NYPL Performing Arts archive• Curating archival films for public programs at NYPL's Bruno Walter Auditorium (see Projects)• Organizing Film Society of Lincoln Center workshops in public schools (see Projects)

Toronto, Canada Area

I provided preservation support for the Canadian Filmmakers Distribution Centre, Canada's most comprehensive collection of independent, experimental, and avant-garde film, video, and digital media. My responsibilities included:• Handling and repairing film prints per archival standards (8mm, 16mm, 35mm)• Cataloging and describing print condition/information in FileMaker Pro database (RDA)• Enforcing CFMDC's policy for print shipping, projection, and return to collection• Maintaining film screening schedules for the CFMDC Distribution Manager• Providing visiting curators with film prints for review and projection notes

Toronto, Canada Area

Under the supervision of Dr. Izabella Pruska-Oldenhof, I completed research for an ongoing media studies project: a publicly accessible database of independent Canadian films and filmmakers. I was responsible for obtaining primary source information from Cinema Canada magazine, as well as physical and technical specifications of existing film prints from OCLC. I arranged my research in a shared Microsoft Excel document and prepared it for migration to Omeka.

Canada

I was responsible for proofreading and editing social marketing copy generated by The Fincopy Company for financial, academic, and non-profit institutions throughout Canada.

Lethbridge, Alberta

I managed customer support and engagement at thirdstream, a SaaS company that develops account opening software for banks and credit unions. My responsibilities included:• Overseeing customer communication and maintaining customer-company relationships• Submitting requests to QA team and tracking time/cost for completion (Trello, G Suite)• Meeting with customer base and apprising them of project updates (GoToMeeting)• Resolving software issues by triaging support tickets (Jira, Basecamp, Redmine)• Arranging contracts, financial records, and project mock-ups online (G Suite)

Lethbridge, Alberta

I oversaw quality assurance testing for thirdstream, a SaaS company that develops account opening software for banks and credit unions. My responsibilities included:• Creating test case scenarios to ensure all software updates were implemented successfully• Testing all software updates, as well as logging and communicating issues to QA/IT team• Proofreading and editing marketing copy, as well as uploading web copy to basic CMS• Maintaining quality of downloadable PDFs that accompanied 3S account features

Toronto, Canada Area

Under the supervision of Prof. Alexandra Anderson, I graded papers for the undergraduate course, MPF 427: Film History & Criticism Since 1945. I was also responsible for uploading grades to a shared Microsoft Excel document and reviewing upcoming course material.

Lethbridge, Alberta

I oversaw online marketing campaigns and social media accounts (Facebook, Google) for CUmarketing, a SaaS company that developed account opening software for banks and credit unions. My responsibilities included:• Developing and implementing marketing strategies in coordination with graphic designer• Maintaining and tracking a social marketing budget for both company and clients• Sourcing advertisement images and marketing content using iStock photo• Writing marketing copy and posts for respective social media accounts

Lethbridge, Alberta

I provided office administration and customer support for Webtech, a web services and site development company. My responsibilities included: • Answering phones, maintaining the front desk, and distributing messages (Microsoft Outlook)• Addressing customer issues and informing customers of project updates (phone, email) • Preparing work spaces, booking meetings, and purchasing office supplies

Master Of Arts - Ma, Film & Photography Preservation And Collections Management, 4.15 / 4.33

Activities and Societies: AMIA at TMU Student Chapter (Executive Officer & Treasurer, 2017-2018) 5-time award and scholarship recipient.

Bachelor Of Fine Arts - Bfa, Dramatic Arts: Minor In Music And Art

6-time award/scholarship recipient (see Honors & Awards)