Isabel Bannenberg Email & Phone Number

London, GB

London Area, United Kingdom

• Develop and execute content strategies, increasing brand visibility and user engagement across social media platforms.
• Manage digital marketing campaigns, optimising them through data-driven insights.
• Collaborate with cross-functional teams to improve customer journeys, aligning business goals with user experience.

Manchester Area, United Kingdom

• Successfully managed to generate interest and sales by finding the right subcultures, liaising with partners, and creating engaging content. In this role I learned about about:
• Creating and posting content daily to generate and maintain interest
• Building relationships with partners and influencers
• Setting and reviewing product prices
• Customer service and administration

London, England, United Kingdom

• Delivered high-quality bilingual (English/Dutch) customer service, strengthening communication and problem-solving abilities.
• Collaborated with marketing and sales teams to identify and address customer pain points, improving user satisfaction.
• Assisted in troubleshooting website issues, providing feedback for UX improvements based on customer insights.

City Of London, England, United Kingdom

Christmas temp at Waterstones Gower Street. Provided personalised recommendations and exceptional customer service, enhancing the overall shopping experience. Assisted in creating engaging displays and promotions to showcase bestsellers and seasonal titles. Engaged with customers to foster relationships, promoting loyalty and repeat business.

The Hague, South Holland, Netherlands

• Helped to set up and monitor a successful social media strategy with the aim of attracting a wider audience for the performances.
• Website maintenance, content creation and curation
• Managing social media accounts and email campaigns
• Producing publicity materials

The Hague, South Holland, Netherlands

Made a contribution to improving government services for end-users by helping to conduct qualitative and quantitative user research, gathering insights, and recommending improvements

Amsterdam, North Holland, Netherlands

Responsible for providing customer service by mail and phone in English, Dutch and French. In this role I learned to always put the needs of customers first, and to exceed, rather than just meet, expectations. I also learned that every interaction you have with your customer is part of the brand.

Amsterdam, North Holland, Netherlands

In this role I learned how to build relationships by reaching out to potential partners and influencers. A part of my responsibilities was to liaise with companies about participating in a goodie box

Oxford, United Kingdom

Working together as a team to organise innovative and enjoyable events that promoted team spirit and bonding among the students

Bussum, North Holland, Netherlands

Master Of Science - Ms, Media Psychology, 2:1 Merit

The Media Psychology Msc at the University of Salford is the only dedicated postgraduate course in the UK focusing on the relationships.

Bachelor Of Arts - Ba, Human Diversity, 2:1 Honours

Activities and Societies: Theatre, Photography, University Magazine Leiden University College The Hague (LUC) is the international Honours.

Highschool Diploma, Economy And Society

Activities and Societies: Editor school magazine, Member of school theatre company