Isabel Robinson Email & Phone Number

Melbourne, Australia

• Build a positive relationship with the customer throughout the booking process by delivering a good first impression, building rapport and providing amazing itineraries.• Listen actively to customers and work with them to facilitate the planning, booking, payment and documentation of their trip and ensure a smooth trip from start to finish. • Create and maintain a good relationship and communication with tour operators, airlines and travel product suppliers.• In-depth… Show more • Build a positive relationship with the customer throughout the booking process by delivering a good first impression, building rapport and providing amazing itineraries.• Listen actively to customers and work with them to facilitate the planning, booking, payment and documentation of their trip and ensure a smooth trip from start to finish. • Create and maintain a good relationship and communication with tour operators, airlines and travel product suppliers.• In-depth knowledge of Amadeus GDS System to book, change and cancel flights.• Ensured extraordinary organizational and multitasking skills Show less

· Demonstrated political acumen and professionalism whenadvocating for national environmental campaigns· Advocated for Victoria’s Old Growth Forest logging ban, recentlyapproved by the Victorian Government· Personally registered over 700 monthly contributors

Trang, Thailand

Research in mangrove ecosystem and conservation • Networking with other NGO's• Environmental education• Creation of new sustainable projects in Thai communities.• Integrated communication strategies such as the translation of the website to Spanish and the management of the Facebook page, doubling the readers and increasing the social media followers by one third

Melbourne, Australia

· Managed a team of 7 retail officers· Increased store performance by 15% in my first two months

Quito, Ecuador

• Demonstrated problem solving skills, as I worked with everyone from upper management to regular staff on a regular basis• Prepared weekly reports by collecting, analyzing, and summarizing rating and sales data• Developed design and copy writing ideas for internal and external communications including website, PR, social media and TV promos. Worked hand in hand with the sub departments managers to develop ideas for promotion campaigns• Maintained promotional materials ready to use… Show more • Demonstrated problem solving skills, as I worked with everyone from upper management to regular staff on a regular basis• Prepared weekly reports by collecting, analyzing, and summarizing rating and sales data• Developed design and copy writing ideas for internal and external communications including website, PR, social media and TV promos. Worked hand in hand with the sub departments managers to develop ideas for promotion campaigns• Maintained promotional materials ready to use by arranging requirements with the Programming Department, inventorying stock and placing orders• Proofread, wrote and edited copy for print and website material, maintaining consistency across multiple platforms Show less

Professional Diploma, Digital Marketing

Bachelor’S Degree, Communication And Media Studies

Activities and Societies: Three awards in Condor de Oro advertisement national competition.

Professional Diploma In Photography, Photography

Mangroves, Climate Change, Conservation Action Planning,