• Responsible for supervising cultivation team, schedules, cultivation processes, and inventory.• Oversees cultivation tasks and processes, ensures proper documentation of all applicable activities in accordance with the State and standards set by Verano.• Serves as a role-model & resource for team concerning products and services, policies & procedures, industry news, and changes in regulations.• Monitor management, fertilization, insect & disease monitoring, sanitation, and… Show more • Responsible for supervising cultivation team, schedules, cultivation processes, and inventory.• Oversees cultivation tasks and processes, ensures proper documentation of all applicable activities in accordance with the State and standards set by Verano.• Serves as a role-model & resource for team concerning products and services, policies & procedures, industry news, and changes in regulations.• Monitor management, fertilization, insect & disease monitoring, sanitation, and overall plant growth, health, &appearance in the grow rooms • Work within company continuous improvement system and strive to increase productivity and quality. Show less

• Execute standard operating procedures (SOP) and processes accurately.• Complete all tasks associated with cultivation responsibilities.• Monitor management, fertilization, insect and disease monitoring, sanitation, and overall plant growth, health, andappearance in the grow rooms.• Follow plant scheduling and organization to help Grow Manager accurately project all plant needs• Catalogue and maintain organization of plants from clone-to-harvest using our logging… Show more • Execute standard operating procedures (SOP) and processes accurately.• Complete all tasks associated with cultivation responsibilities.• Monitor management, fertilization, insect and disease monitoring, sanitation, and overall plant growth, health, andappearance in the grow rooms.• Follow plant scheduling and organization to help Grow Manager accurately project all plant needs• Catalogue and maintain organization of plants from clone-to-harvest using our logging system.• Work within company continuous improvement system and strive to increase productivity.• Manage their workload efficiently to meet goals and consistently produce quality product.• Perform other duties as assigned by management. Show less

• Oversaw budgeting, reporting, planning, and auditing.• Formulated strategic and operational objectives• Maintained excellent communication with all the business stakeholders via weekly meetings• Assisted in design and planning of packaging and labels for product• Purchase materials, plan inventory and oversaw warehouse efficiency• Managed internal transactions for ordering and receiving goods and services, and handling procurement data• Analyzed costs, negotiated terms… Show more • Oversaw budgeting, reporting, planning, and auditing.• Formulated strategic and operational objectives• Maintained excellent communication with all the business stakeholders via weekly meetings• Assisted in design and planning of packaging and labels for product• Purchase materials, plan inventory and oversaw warehouse efficiency• Managed internal transactions for ordering and receiving goods and services, and handling procurement data• Analyzed costs, negotiated terms and contract details with suppliers such as price, quality, deadlines, expectations, etc.• Perform quality controls and monitor production• Strategized ways to increase quality of customer service and customer ordering process Show less

• Corresponding via email, chat and phone providing stellar support• Identify and respond to customer's needs• Tracks call related information of each call received for auditing and reporting purposes• Own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow-up.• Help members navigate through the website.• Research complex issues across multiple databases and work with support resources to resolve member… Show more • Corresponding via email, chat and phone providing stellar support• Identify and respond to customer's needs• Tracks call related information of each call received for auditing and reporting purposes• Own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow-up.• Help members navigate through the website.• Research complex issues across multiple databases and work with support resources to resolve member issues.• Partner with others to resolve escalated issues.• Meet required metrics in efficiency and effectiveness.• May provide other client specific duties as necessary and required by program/account Show less

Supervised a team of 13 associates• Provides excellent customer service through guidance, resolving customer complaints, greeting customers, answering phones, and building relationships in a fast paced environment• Serves as store expert on live nursery • Assists department supervisor with running the department; 2nd in command• Maintains outstanding standards including solid product knowledge and all other aspects of customer service• Maintains an awareness of all… Show more Supervised a team of 13 associates• Provides excellent customer service through guidance, resolving customer complaints, greeting customers, answering phones, and building relationships in a fast paced environment• Serves as store expert on live nursery • Assists department supervisor with running the department; 2nd in command• Maintains outstanding standards including solid product knowledge and all other aspects of customer service• Maintains an awareness of all promotions and advertisements as well as knowledge of store products in other to better service the customers• Provides a safe and clean environment• Inventory management Show less

• Provided excellent customer service in a fast paced environment• Opening crew• Trained & prepared all new associates to company protocol• Maintained outstanding standards including solid product knowledge and all other aspects of customer service• Maintained an awareness of all promotions and advertisements as well as assistance in planning of store sales promotions and events• Assisted in floor moves, merchandising, and display maintenance• Maintained knowledge of… Show more • Provided excellent customer service in a fast paced environment• Opening crew• Trained & prepared all new associates to company protocol• Maintained outstanding standards including solid product knowledge and all other aspects of customer service• Maintained an awareness of all promotions and advertisements as well as assistance in planning of store sales promotions and events• Assisted in floor moves, merchandising, and display maintenance• Maintained knowledge of all store products and merchandise sold• Inventory management via First Phone mobile device Show less

Part-time• Acted as human answering service outside or during business hours for a variety of businesses, including doctor's offices, hospitals, and insurance companies.• Greeted callers warmly and asked how to help.• Answered caller questions & transferred calls.• Relayed verbal messages.• Recorded and delivered messages.• Called the appropriate person requested by caller.• Paged individuals and inform them of message.• Refer caller to emergency numbers if… Show more Part-time• Acted as human answering service outside or during business hours for a variety of businesses, including doctor's offices, hospitals, and insurance companies.• Greeted callers warmly and asked how to help.• Answered caller questions & transferred calls.• Relayed verbal messages.• Recorded and delivered messages.• Called the appropriate person requested by caller.• Paged individuals and inform them of message.• Refer caller to emergency numbers if necessary. Show less

• Responsible for promoting a positive healthy environment for the campers and practiced personal leadership skills• Developed opportunities for interaction between campers and staff• Helped each participant meet the goals established by the camp for camper development