Graduate Network Enginner
CurrentArchiTech is a leading Australian owned and operated ICT solutions integrator with a focus on providing exceptional value and outcomes for clients. ArchiTech have designed and delivered integrated solutions to some of Australia’s largest Healthcare providers and established a strong, trusted reputation for delivering high quality, best in class ICT solutions.We solve your technology decisions to help evolve your business operations.Key responsibilities:• Integral to the engineering team, troubleshooting and resolving a wide range of client issues with Spectralink handsets, Cisco and Fortinet firewalls, and unified communication systems.• Assisted in configuring SD-WANs and basic firewall setups, aiding senior engineers in focusing on high-impact projects, which improved project delivery times by 20%.• Took charge of Level 1 support duties, enabling more efficient team operation and allowing senior engineers to concentrate on complex issues and project development.• Contributed to client success through meticulous device health monitoring and reporting, reducing system vulnerabilities and improving overall system efficiency by 25%.
