Richard Watson Email & Phone Number

Melbourne, Victoria, Australia

ArchiTech is a leading ICT Solution Provider, focused on delivering exceptional value and outcomes for essential service and critical infrastructure organisations. ArchiTech have an established reputation for being a trusted advisor in the Public Health sector, where the seamless provision of IT is mission-critical to ensuring continuous availability of.

Melbourne, Australia

• My role requires me to work directly with our customers across Australia and New Zealand to identify technical and operational issues, or new requirements and to propose the best overall solution utilising Cisco’s and.
• Private, public and hybrid cloud architecture
• Data centre network, storage and security architecture
• Converged and hyperconverged infrastructure architecture
• End-to-end IT automation, orchestration and service management
• Server virtualisation, disaster recovery and backup solutions

As a Solution Architect in the Global Cloud Collaboration team, my role is to provide end-to-end solution design for the implementation and operation of service provider (cloud) hosted unified communications (UC) platforms (a.k.a Cisco Hosted Collaboration Solution - HCS). Responsibilities include:Gathering the partners' requirements Scoping required.

Network Consulting Engineer for Cisco Advanced Services specialising in Data Center technologies.

As part of the Technology & Shared Services division within Telecom, the Technical Services Design team was responsible for designing any changes to Telecom's various service providing, and internal corporate networks. This included:- Data centres for both corporate and customer services - Infrastructure management services for exchanges & cell sites.

Working as the regional representative of a global IT communications team within Allied Domecq, my primary function was to manage, support and design improvements for LAN, WAN and RAS services as well as network security across all Allied Domecq offices, subsidiaries and joint ventures in the Asia Pacific region. Allied Domecq's WAN includes sites; Key.

This role involved working in the Customer Management Centre providing remote network support for Thus' corporate and business customers. Primarily these were customers using Thus' new MPLS network. This network was designed to support multicast and DiffServ-based QoS throughout, utilising both Thus' metro fibre networks and wholesale BT circuits to.

Working closely with the Commercial Manager, I was responsible for gathering pre-sales technical requirements from potential customers, then designing and implementing the IP-based remote CCTV surveillance system. This included specifying the WAN connectivity and required network equipment as well as the IP-based streaming video transceivers, CCTV cameras.

As the Senior NOC Engineer I was the escalation person for all customer and network-related faults raised to the NOC during business hours. The primary function of this role was to act as a mentor to the junior customer support engineers and provide them with technical & procedural training.This role involved being the primary point of contact within the.

Bachelor Of Technology; Hons, Information Engineering

Education record

Education record