Isoon Jitloedlamphakdee Email & Phone Number

Berkeley, CA, US

San Mateo, California, United States

• Develop and implement comprehensive testing methodologies to simulate, quantify, and analyze image quality metrics, ensuring accurate identification and reporting of image quality issues.
• Produce bi-weekly analytical reports on prototype camera modules, providing critical insights into image quality and ISP tuning progress for cross-functional teams.
• Lead ISP tuning validation efforts, tracking image quality issues by creating detailed tickets and systematically verifying implemented solutions for effectiveness and accuracy.
• Conduct competitive image quality benchmarking, generating in-depth analysis reports to highlight our product strengths and identify opportunities for improvement.
• Oversee indoor lab and outdoor field testing operations, optimizing image quality software and validating hardware performance across diverse environments and scenarios.

Berkeley, California, United States

• Evaluate, isolate, analyze, and resolve hardware and software technical issues
• Advocate for strong teamwork by encouraging peers at all levels to stay current with all technical certifications, service alerts, and procedural guidelines through email and in-person feedback loops
• Collaborate cohesively across Sales, Business, Genius Bar, and Leadership teams to build strong sense of teamwork and purpose
• Demonstrate the ability to exceed desire results as the top hardware repair technician
• Display an ability to learn rapidly and adapt quickly to changing situations

Cupertino, California, United States

• Execute and validate subjective image quality tests in a lab and field environment for inconsistencies
• Analyze data and created reports for image quality concerns and escalate to hardware and software partners
• Accessory product testing for potential camera system interference
• Created analysis reports on image quality and presented data to cross-functional teams
• Report bugs using internal tools as needed

Berkeley, California

• Interpret diagnostic results and curate analogies to all user levels while providing and proposing the specific options for each individual
• Provide explicit repair documentation for technical solution for team members

Berkeley, California

• Number 1 on the team in building relationship between in-store Apple’s business team and local businesses ranging from small to large-sized companies by utilized ability to connect with customers
• Actively mentor and develop teammates and new employees through active learning - role-playing scenarios, shadowing real-time interactions, feedback, etc
• Excel in converting complex information into simple, readable form

1717 Fourth St, Berkeley, CA 94710

Fulfilled supervisor required duties which included; administering breaks, verifying product shipments accuracy, trained and observed new employees, counted cash drawers and ensured drop was performed properly etc. Working for this start-up was an amazing experience. Prior to becoming supervisor, I also learned about the chemistry of coffee beans, coffee.

Berkeley

• Greets all customers with a friendly smile.
• Honors customers by providing quick, friendly, and personal service.
• Initiates dialogue and develop rapport with customers by learning their names, favorite drinks and food items.
• Generates customer satisfaction; responds appropriately to customer concerns.
• Communicates customer complaints/concerns to manager on duty.
• Accurately processes transactions through the POS and counts back change to customers.