Isoon Jitloedlamphakdee Email & Phone Number

Berkeley, Ca, Us

San Mateo, California, United States

• Develop and implement comprehensive testing methodologies to simulate, quantify, and analyze image quality metrics, ensuring accurate identification and reporting of image quality issues.• Produce bi-weekly analytical reports on prototype camera modules, providing critical insights into image quality and ISP tuning progress for cross-functional teams.• Lead ISP tuning validation efforts, tracking image quality issues by creating detailed tickets and systematically verifying implemented solutions for effectiveness and accuracy.• Conduct competitive image quality benchmarking, generating in-depth analysis reports to highlight our product strengths and identify opportunities for improvement.• Oversee indoor lab and outdoor field testing operations, optimizing image quality software and validating hardware performance across diverse environments and scenarios.

Berkeley, California, United States

• Evaluate, isolate, analyze, and resolve hardware and software technical issues• Advocate for strong teamwork by encouraging peers at all levels to stay current with all technical certifications, service alerts, and procedural guidelines through email and in-person feedback loops• Collaborate cohesively across Sales, Business, Genius Bar, and Leadership teams to build strong sense of teamwork and purpose• Demonstrate the ability to exceed desire results as the top hardware repair technician• Display an ability to learn rapidly and adapt quickly to changing situations

Cupertino, California, United States

• Execute and validate subjective image quality tests in a lab and field environment for inconsistencies• Analyze data and created reports for image quality concerns and escalate to hardware and software partners• Accessory product testing for potential camera system interference• Created analysis reports on image quality and presented data to cross-functional teams• Report bugs using internal tools as needed

Berkeley, California

• Interpret diagnostic results and curate analogies to all user levels while providing and proposing the specific options for each individual• Provide explicit repair documentation for technical solution for team members

Berkeley, California

• Number 1 on the team in building relationship between in-store Apple’s business team and local businesses ranging from small to large-sized companies by utilized ability to connect with customers• Actively mentor and develop teammates and new employees through active learning - role-playing scenarios, shadowing real-time interactions, feedback, etc • Excel in converting complex information into simple, readable form

1717 Fourth St, Berkeley, Ca 94710

Fulfilled supervisor required duties which included; administering breaks, verifying product shipments accuracy, trained and observed new employees, counted cash drawers and ensured drop was performed properly etc. Working for this start-up was an amazing experience. Prior to becoming supervisor, I also learned about the chemistry of coffee beans, coffee roasting and perfecting that cup of joe to perfection.

Berkeley

• Greets all customers with a friendly smile.• Honors customers by providing quick, friendly, and personal service.• Initiates dialogue and develop rapport with customers by learning their names, favorite drinks and food items.• Generates customer satisfaction; responds appropriately to customer concerns.• Communicates customer complaints/concerns to manager on duty.• Accurately processes transactions through the POS and counts back change to customers.• Answer the café telephone in a friendly manner using professional greeting.• Sells and serves baked goods and miscellaneous food items to customers.