Ibrahim Ahmed

Ibrahim Ahmed Email and Phone Number

IT Support Specialist @ Upwork
santa clara, california, united states
Ibrahim Ahmed's Location
Markaz Tanta, Al Gharbiyah, Egypt, Egypt
About Ibrahim Ahmed

Optimistic problem-solver with a passion for innovation and continuous improvement. Experienced in turning complex challenges into streamlined solutions, often with a touch of Python. Driven by a relentless pursuit of excellence and a belief in the power of perseverance.

Ibrahim Ahmed's Current Company Details
Upwork

Upwork

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IT Support Specialist
santa clara, california, united states
Website:
upwork.com
Employees:
69122
Ibrahim Ahmed Work Experience Details
  • Upwork
    Remote It Support Specialist
    Upwork Jun 2022 - Present
    • Provided remote technical support achieving 95% satisfaction rate.• Reduced network downtime by 20% through proactive monitoring.• Implemented a ticketing system improving response times by 30%.
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  • Egyptian Startup
    It Support Specialist
    Egyptian Startup Mar 2021 - May 2022
    Egypt
    • Provided on-site and remote technical support addressing hardware/software issues.• Collaborated with the development team on network troubleshooting.• Reduced security breaches by 40% with comprehensive security protocols.

Ibrahim Ahmed Education Details

Frequently Asked Questions about Ibrahim Ahmed

What company does Ibrahim Ahmed work for?

Ibrahim Ahmed works for Upwork

What is Ibrahim Ahmed's role at the current company?

Ibrahim Ahmed's current role is IT Support Specialist.

What schools did Ibrahim Ahmed attend?

Ibrahim Ahmed attended Coursera.

Who are Ibrahim Ahmed's colleagues?

Ibrahim Ahmed's colleagues are Manmeet Kaur, Milcah Mouko, Molly E. Sandwell, Imran Ur Rehman, Shafaqat Ramzan, Md Riyad Hossain, Ijaz Ahmed.

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