Itohan Aghidi Email & Phone Number

Saint John, New Brunswick, Canada

• Provide expert advice and support to clients throughout the claims process.
• Investigate and assess insurance claims to determine coverage and liability.
• Collaborate with internal teams to ensure timely and accurate claims processing.
• Maintain detailed and accurate claims records.
• Ensure compliance with insurance regulations and company policies.
• Handle client inquiries and resolve issues professionally and efficiently. Manage access to ERP Solution Applications and… Show more

Saint John, New Brunswick, Canada

• Assessed HR policies for best practices and recommended crucial changes.
• Redesigned HR processes to meet company objectives.
• Established feedback channels to enhance HR practices.
• Developed a comprehensive personnel policy handbook that meets regulatory and industry requirements.
• Ensured strict compliance with labor laws, federal regulations, and workplace safety standards for a secure work environment

Port Harcourt, Rivers State, Nigeria

• Facilitated investment advisors in meeting client needs through adept financial transaction management and exemplary customer service.
• Conducted comprehensive reviews of campaign performance, offering valuable insights for improvement, and identifying investment opportunities based on market trends and financial data.
• Maintained ongoing compliance through regular updates on banking legislation understanding.
• Led and trained a team of customer service professionals, resulting in… Show more
• Led and trained a team of customer service professionals, resulting in a 25% performance increase.
• Mobilized over $50,000 in deposits within a year through strategic marketing efforts.

Warri, Delta State, Nigeria

• Conducted financial transactions, including deposits, withdrawals, and account transfers, with precision and attention to detail.
• Assisted customers in understanding and utilizing various banking products and services.
• Educated clients on online banking and digital services, promoting efficiency and convenience.
• Consistently achieved and exceeded sales targets through cross-selling and upselling bank products.

Master Of Business Administration, Business Development And Sales

Certificate, Strategic Thinking, Ethics At Work, Goal Setting, Career Management, Leveraging Networks

Bachelor Of Business Administration - Bba