Ben George Email and Phone Number

As an experienced IT professional and analyst, I focus on reaching solutions through data driven analysis and technology. My core competencies include automating workflows with Python, data processing with VBA, and data visualization with Power BI for monitoring and insights.One of my major achievements is transforming an organization's telephony solution to cater to the hybrid workspace environment, which resulted in an estimated $150k in annual operational cost savings. I have been responsible for ensuring technology assets and practices align with global standards, regulatory requirements, and industry best practices. This involved collaborating with audit teams to secure essential certifications and standards such as SOC and ISQM. I led a 2-year Audit Resource Management project as the IT PMO from inception to completion, ensuring compliance with budgetary and regulatory requirements. I developed solution design documents aligned with risk, security, and IT policies and managed all aspects of the project lifecycle, including plans, business cases, risk monitoring, and documentation.As an ITSM SPOC, I successfully oversaw a firm-wide migration to an upgraded ITSM portal, ensuring optimal system functionality and prompt incident resolution. I engage with stakeholders to understand needs, expedite requests, develop new features, and produce reports on workplace efficiency and system metrics.I am always open to new opportunities and connections. Feel free to reach out!