Matthew Wright

Matthew Wright Email and Phone Number

Director - Deloitte Motor Industry Services @ Deloitte
new york, new york, united states
Matthew Wright's Location
Melbourne, Victoria, Australia, Australia
Matthew Wright's Contact Details

Matthew Wright work email

Matthew Wright personal email

n/a
About Matthew Wright

Experienced automotive aftersales executive, with a passion for challenging norms and seeking better. Strong passion for all things automotive business - the people, the products and the processes. My style preference is to drive improved vision and provide the motivation for WHY through the team around me.

Matthew Wright's Current Company Details
Deloitte

Deloitte

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Director - Deloitte Motor Industry Services
new york, new york, united states
Website:
deloitte.com
Employees:
295722
Matthew Wright Work Experience Details
  • Deloitte
    Director
    Deloitte Oct 2021 - Present
    Melbourne, Victoria, Australia
    Lead facilitator for Dealer optimisation and training delivery, across Sales & Aftersales - working closely with Heavy Truck, Volume, Prestige and Luxury brands across all departments to maximise sustainable profit, performance and people retention. Aftersales CX enhancement, Dealer standards assessment and financial benchmarking utilising Deloitte eProfitFocus insights, industry experience and extensive network.
  • Deloitte Australia
    Specialist Manager
    Deloitte Australia May 2021 - Sep 2021
    Melbourne, Victoria, Australia
  • Renault Australia
    Aftersales & Quality Director
    Renault Australia Nov 2018 - May 2021
    Melbourne, Victoria, Australia
    Strategic leadership of the Aftersales business in Australia, with development and launch of Quality as a Culture strategy in 2019 - to grow network quality, customer experience and profitable Dealer engagement in Aftersales. Launch & expansion of the Easy Life 5-5-5 ownership program, driving improved customer transparency and longer term retention for stronger customer repurchase and Dealer profitability.
  • Mazda Australia Pty Ltd
    Senior Manager Parts And Service Development
    Mazda Australia Pty Ltd May 2015 - Oct 2018
    Melbourne, Victoria, Australia
    Leading the Parts & Service business team to work with Dealers to grow industry best service customer experience, national service retention and workshop capacity planning, while delivering service marketing campaigns to strengthen brand strategy, maximise parts price competitiveness and sales performance.
  • Mazda Australia Pty Ltd
    Dealer Business Manager
    Mazda Australia Pty Ltd Jan 2012 - May 2015
    Notting Hill, Victoria, Australia
    Dealer Business Manager for Mazda Vic office, working in partnership with Dealer and Manufacturer businesses to achieve Wholesale and Retail sales objectives, driving customer satisfaction with Dealership management teams and delivering product training in support of vehicle launches. Parts & Service responsibilities also included.
  • Ford Motor Company
    Regional Parts Manager
    Ford Motor Company Nov 2010 - Dec 2011
    Campbellfield, Victoria, Australia
  • Ford Motor Company
    Dealer Sales & Service Manager
    Ford Motor Company May 2009 - Nov 2010
    Campbellfield, Victoria, Australia
  • Ford Motor Company
    Dealer Operations Manager
    Ford Motor Company Aug 2008 - May 2009
    North Ryde, New South Wales, Australia
  • Ford Motor Company
    Fixed Operations Manager
    Ford Motor Company Sep 2007 - Aug 2008
    North Ryde, New South Wales, Australia
  • Ford Motor Company
    Marketing & Sales Graduate
    Ford Motor Company Aug 2004 - Dec 2007
    Campbellfield, Victoria, Australia
    Order Control Centre Analyst - national dealer vehicle ordering and stock control liaison support. Supporting dealers & field staff with monthly stock management and factory build requirements. Mechanical & Electrical Products Marketing analyst - analysis of retail & trade workshop part sales through distributor sales data & creation of wholesale & Retail sales campaigns to drive sales performance. Supporting price to market strategy for parts portfolio. Market Research Analyst - Supporting ACNielsen & Roy Morgan third-party supplied research with internal company & direct customer research for product development within Australian Market and guidance to Marketing strategy.
  • Power Ford
    New Vehicle Sales Consultant
    Power Ford Jan 2004 - Jul 2004
    Castle Hill, Nsw
    Sold 45 new vehicles in 5 months to Retail, Business and Fleet clients.

Matthew Wright Skills

Automotive Sales Automotive Aftermarket Automotive Vehicles Negotiation Account Management New Business Development Business Strategy Process Improvement Strategic Planning Project Management Analysis Business Planning Microsoft Excel Retail Customer Satisfaction Dealers Management Sales Dealer Management Customer Retention Continuous Improvement Training Business Process Improvement Market Analysis Automobile Analytical Skills

Matthew Wright Education Details

Frequently Asked Questions about Matthew Wright

What company does Matthew Wright work for?

Matthew Wright works for Deloitte

What is Matthew Wright's role at the current company?

Matthew Wright's current role is Director - Deloitte Motor Industry Services.

What is Matthew Wright's email address?

Matthew Wright's email address is mw****@****.com.au

What schools did Matthew Wright attend?

Matthew Wright attended University Of New South Wales, University Of New South Wales, Young Achievement Australia, Trinity Grammar School.

What skills is Matthew Wright known for?

Matthew Wright has skills like Automotive Sales, Automotive Aftermarket, Automotive, Vehicles, Negotiation, Account Management, New Business Development, Business Strategy, Process Improvement, Strategic Planning, Project Management, Analysis.

Who are Matthew Wright's colleagues?

Matthew Wright's colleagues are Marianella Robledo, Katie Leclair, Josefa Gallego, Raghav Kapoor, Raghad Alasmari, Pankaj S. Bhosale, 李述波.

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