Terry Lin Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Achieved a 95% on-time release rate by leading 3-6 month roadmap planning with design, engineering, customer success, and product marketing teams. Owned the full product development lifecycle, proposing over 15 features in 2024 through PR/FAQ memos, leading low-fidelity wireframe ideation, defining success metrics, and managing release communications.Aligned 40+ stakeholders across Data Science, Data Pipelines, DevOps, Design, and Search Engineering teams to cross-map dependencies and prevent delays, enabling the release of 11 new datasets and filters that increased user engagement with search results by 15.7%, contributing to annual OKR for user retention.Reduced post-launch feature rework by 85% through customer discovery sprints, leveraging SQL, Looker, FullStory, and Pendo engagement metrics to identify 10-20 target users. Facilitated discussions on pain points and workflows, decomposing complex problems into actionable UI/UX decisions, feature prioritization, and identifying opportunities for de-scoping.Improved customer discovery efficiency by 50%, reducing validation calls from 10 to 5 through coaching junior product managers on unbiased questioning and collaborating with Customer Success to gather critical feedback. Streamlined this process to consistently shape product vision, descope 20% of sprint tickets, and increase development velocity by 1-2 weeks on high-priority features.Increased browser extension adoption by 216% and usage by 460% in 3 months by launching a one-click SWOT analysis feature powered by generative AI and CBI proprietary data. Addressed customer pain points around deciphering startup websites cluttered with marketing buzzwords, reducing research time from 3–12 hours to just 10 seconds based on insights from 10+ customer interviews.

New York, Ny, Us

Improved sprint velocity by 15% by collaborating with the engineering manager in JIRA to craft concise, scoped tickets with clear acceptance criteria and a maximum of 3, 5, or 8 story points. Prioritized using RICE, MoSCoW frameworks, and backend/frontend cross-team dependencies.Reduced 90% of mid-sprint scope changes by breaking down complex requirements into investigations, manageable tasks, and clarifying QA scenarios and requirements upfront.Reduced design iterations by 30% by researching competitor press releases, product marketing materials, and YouTube demos. Leveraged findings from platforms like Pitchbook, AlphaSense, Crunchbase, and G2 to ensure new features were intuitive and user-friendly while aligning with familiar industry standards.

Port Louis, Mauritius, Mu

Selfkey is a blockchain-based identity management platform that empowers users to securely control and share their digital identities for services like cryptocurrency exchanges, banking, and government interactions.Shipped a 0-to-1 blockchain wallet on the Ethereum network in 3 months, leading a team of 5 offshore developers with support for Mac, Windows, and Trezor/Ledger hardware wallets, and achieved a 90% onboarding success rate by creating 70+ wireframes for user testing across 40 sessions.

Reduced monthly churn by 15%, leading the product roadmap for email automation and keyword research tools that Amazon FBA sellers used to source product ideas and manage product review campaigns.

Raised 301% over goal for a Kickstarter project highlighting awareness for homeless animals. Owned entire end-to-end operations, including product design, manufacturing, marketing, and shipping.

Zurich, Ch

Achieved Top 3 ranking in Institutional Investor and Asia Money broker surveys, promoting UBS Research to institutional portfolio managers such as BlackRock, Fidelity, State Street, Goldman Sachs Asset Management, Capital Group, and sovereign wealth funds such as GIC, Temasek, and Norges Bank.

Bachelor'S, Economics

Study Abroad