Techincal Customer Lead
Mexico City Metropolitan Area
As a seasoned Technical Customer Lead at Mavenir, I orchestrated the seamless integration and testing of critical components within a virtualized platform for a VoLTE trial. My role spanned managing, supporting, and fine-tuning an IMS core and TAS (ATCF, CSCF, TAS, and MRF) across a complex multivendor environment. Notably, I successfully integrated the VoLTE IMS core with charging systems (both online and offline), ensuring flawless functionality during the trial. Additionally, I collaborated closely with engineering and sales teams, aligning technical excellence with customer satisfaction. My ability to navigate intricate telecommunications landscapes and deliver exceptional solutions underscores my commitment to driving success for both Mavenir and its valued clients.