Itzel Lorente, Phd Email & Phone Number

Barcelona, Cataluña, España

- Lead, coordinate, and implement end-to-end B2B SaaS-based human resources management (HR) solutions for corporate clients, ensuringa smooth transition and positive customer experience, achieving an average NPS score of 9/10.‐ Collaborate closely with the ADP Payroll team and international partners to adhere to financial regulations and streamline cross-borderpayment processes, achieving a 93% on-time completion rate.‐ Work with global implementation consultants to ensure a cohesive, client-focused approach, managing international payroll systems,currency conversions, and compliance, providing insights through Siebel CRM and Microsoft SharePoint.‐ Improve project team performance as the Subject Matter Expert for Oracle Integration within a team of 40 Project Managers.‐ Generate templates and present 100+ pain points to Global Solution Architects, Senior Managers, and the ADP Integration Centre Director.‐ Standardize methodologies through Confluence and Microsoft SharePoint, improving operational processes for user inquiries and resolving20+ customer inquiries daily through CRM.‐ Achieve a 25% reduction in project discrepancies and rework by ensuring accuracy and thoroughness across all project milestones.‐ Act as the principal facilitator in training sessions for 40 Project Managers, enhancing their project management skills and KPI achievement.

Barcelona Y Alrededores, España

-Conducted data-driven supply chain analysis and market research focusing on raw material procurement and production areas, identifyingand addressing inefficiencies and bottlenecks. This resulted in a 12% improvement in process efficiency and a 10% cost saving in rawmaterials.‐ Collaborated with a Cross Functional Team to enhance company productivity through R&D initiatives. Presented strategic analysis andrecommendations to the CEO and R&D Director using Excel and PowerPoint, leading to the successful implementation of 15 initiatives anda 20% increase in productivity.‐ Partnered with the Spanish National Research Council during PhD studies to fabricate a novel metal powder, enhancing productionefficiency by 20%

Barcelona, Catalonia, Spain

- Provided management and optimization services for financial, research, development, and innovation activities in companies and entities.

Barcelona, Cataluña, España

-Developed strategic R&D and global financial solutions for over 50 clients, ensuring timely and within-budget deliverables.‐ Provided consultative support for clients, leading to a 25% increase in project success rates.‐ Formulated effective R&D strategies for clients, optimizing resources to recover up to 59% of R&D expenses and 12% of IT expenses.‐ Implemented innovation processes based on UNE 166.000 series standards in client companies.‐ Directed B2B customer support and delivered insights using Microsoft tools and weekly meetings

‐ Contributed to planning and launching new products.‐ Collaborated with senior management on multiple functions, including prototype product success, increasing survey submissions by 10% by identifying the pain points from the feedback received from stakeholders.

Doctor Of Philosophy - Phd, Materials Engineering, Cum Laude Honors

Activities and Societies: PhD in Materials Science and Engineering from the Polytechnic University of Catalonia (UPC), in collaboration.

Executive Program: Drive Innovation, Project Management, 10/10

By the end of the course, I acquired a comprehensive understanding of entrepreneurship and obtained the practical skills necessary.

Complex Project Management., Executive Education

During this program, I acquired the following skills: -Weigh different approaches to problem-solving according to their context.

Doctor Of Philosophy - Phd, 2019-2023, Cum Laude

Study of the surface behavior and modification of colloids of metallic particles in liquid media for their application and processing.

Master'S Degree In Industrial Engineering (Specialisation: Management Engineering)

-Supply Chain Management and Design: Advanced knowledge in optimizing supply chain processes, from procurement to distribution.

Master'S Degree, Researcher - Analytical Chemistry

My research on the implementation of ionic liquids in paper-based analytical optode devices earned the Best Master's Thesis Award.

10/10

Activities and Societies: European Project Semester (EPS) The European Project Semester (EPS) at Lodz University of Technology offered me.

Grado En Ingeniería En Tecnologías Industriales, Industrial Engineering

Industrial Technology Engineering is a dynamic and versatile field that has equipped me for diverse careers in manufacturing, consulting.