Iuri Alves, M.Eng., M.Sc. Email & Phone Number

Ottawa, On, Ca

Ontario, Canada

• Managing a larger volume of business and accounts.• Territory expanded to North America and LATAM, and across industries (Utility, Higher Education, Natural Resources)

Ontario, Canada

• Strategic business partner to leading IT executives on North America & Caribbean regions. • I help my clients to get the most from our research, advisory services, tools, and methodologies, supporting them with their IT key initiatives and core processes, bringing value to their companies and careers.

Ontario, Canada

• Design, implementation, and management of automated customer journeys on HubSpot (CRM), supporting mortgage sales• Design and implementation of BI (Business Intelligence) solution using QuickSight. Design and code of visual analysis, KPIs, dashboards, and data storytelling to management and operational teams• Design and implementation of a Mortgage Recommender System (using Artificial Intelligence methodology) to provide online product recommendations to mortgage seekers based on financial, socio-demographic, and behavioral data• Product management of the Mortgage Recommender System. Use of machine learning technics and data analysis technics to find customer segments, improve the recommender engine, and prioritize the product roadmap• Leading cross-functional teams through various product workshops• Analysis of business data sets to identify market trends, support strategic business decisions, and prioritize the product roadmaps• Management of product roadmaps, in alignment with the company’s strategy, data analysis, and insights taken from user’s feedback and system development• Application of Data Science to identify and estimate new growth opportunities (new revenue streams, new products)

Brazil

Software and services for communications, media, financial services providers and digital enterprises• Managed the client accounts activities• Executed sales plans for major tier-1 mobile communication providers• Collaborated with marketing activities, project management, and launching of new features• Built relationships with stakeholders positively impact mid-term revenues• Supported management in business case developmentsKey achievements:• CAD $5M new sales in 2 years• Developed and sold new professional services deal

Brazil

• Managed an account, defining a portfolio of SaaS to reduce facility operational costs• Acted as the point of contact to handle customer’s demands, identifying new leads• Worked close to project teams to resolve conflicts and provide solutions• Built customer retention through addressing client needs and building trustKey achievements:• CAD $4M in new business in 1 year• Increased customer satisfaction, expanded business offered

Brazil

Telecom, Media, and Utility industrial sector• Manage a set of accounts (40+), acting as the main point of contact• Executed sales plans for the accounts in the territory• Prospected, identified, and qualified new leads• Reported sales metrics (quarterly pipeline, annual forecasts)• Implemented sales strategies, utilizing expertise in the vertical sectors• Built and strengthened account relationships, acting as a trusted advisor• Collaborated to the development and sold new SaaS cloud offerings• Local and global channel partnership development and managementKey achievements:• 15% sales pipeline increase and 5% revenues growth per year, on average• Awarded with the Sales Eminence Award 2012, due to sales contributions

Brazil

Customer and Marketing Operations division• Led pre and post-sales activities for a tier-1 telecom provider (55M subscribers)• Contributed to the account strategic planning• Solidified client relationships and confidence through an effective consultative approach• Built and managed sales forecast, reporting accounting status• Monitored project teams in a proactive way in order to anticipate potential issues• Delivered business presentations to customer stakeholders, improving relationships and trustKey achievements:• Exceed sales quota by 5% in 2005, 20% in 2006, 15% in 2007, 10% in 2008, and 8% in 2009• Awarded with the Sales Medal of Honor 2006 due to sales achievements

Brazil

Platform provider to create and manage mobile marketing products• Developed and executed cold calling strategy during the start-up phase• Closed commercial agreements with 4 major mobile network operators• Handled inbound calls, as well used existing clients for referral businessKey achievements:• Closed 36 deals with media companies in 9 months• Revenues growth, achieving 115% of the target quota

Brazil

VAS (value-added services) division• Researched prospects, developed and executed the cold calling plan including list building, email messaging, and call scripts• Interacted with prospects via telephone and email with high attention to detail• Tracked all relevant data and lead management activity using CRM tool• Identified key players, generated interest and distributed opportunities to appropriate AEKey achievements:• Consistently achieved monthly qualified lead quotas by double-digit figures

Master Of Engineering (M. Eng.), Computer/Information Technology Administration And Management, A

Technology Innovation Management (TIM) is a unique master’s program to train aspiring entrepreneurs on creating wealth at the early stages.

Ibm Summit, Information Technology Business Strategy, A

Tailored course to IBM sales executives. High level classes analysing how technology impacts business and transforms markets.

Post-Graduation In Business And Administration, Business Administration And Management, General, A

Graduate School of Business Administration at Federal University of Rio of Janeiro

M.Sc., Electronic Engeneering - Adaptive Signal Processing, A

COPPE - Engineering Post-graduate Program Coordination

B.Sc., Electronic Engineering, 8.0