Ivonne Cheung
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Ivonne Cheung Email & Phone Number

Senior Customer Care Specialist at Localised at Localised
Location: Hong Kong SAR, Hong Kong, Hong Kong 9 work roles 3 schools
1 work email found @localised.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email i****@localised.com
LinkedIn Profile matched
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Current company
Role
Senior Customer Care Specialist at Localised
Location
Hong Kong SAR, Hong Kong, Hong Kong
Company size

Who is Ivonne Cheung? Overview

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Quick answer

Ivonne Cheung is listed as Senior Customer Care Specialist at Localised at Localised, a company with 37 employees, based in Hong Kong SAR, Hong Kong, Hong Kong. AeroLeads shows a work email signal at localised.com and a matched LinkedIn profile for Ivonne Cheung.

Ivonne Cheung previously worked as Customer Service Manager at Localised and Senior Customer Care Specialist at Localised. Ivonne Cheung holds Bachelor'S Degree, Applied Management from Federation University Australia.

Company email context

Email format at Localised

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{first}.{last}@localised.com
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AeroLeads found 1 current-domain work email signal for Ivonne Cheung. Compare company email patterns before reaching out.

Profile bio

About Ivonne Cheung

International student graduated from RMIT(Royal Melbourne Institute of Technology) majoring Fashion Design and Technology. Experienced Marketing Assistant with a demonstrated history of working in the consumer goods industry. Skilled in Event Planning, Customer Service, Adobe Illustrator, Social Media, and Fashion.

Current workplace

Ivonne Cheung's current company

Company context helps verify the profile and gives searchers a useful next step.

Localised
Localised
Senior Customer Care Specialist at Localised
new york, new york, united states
Website
Employees
37
AeroLeads page
9 roles

Ivonne Cheung work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Current

Hong Kong SAR

Highlight:- Maintain First response and Resolution SLA at above 95%- Build up client reports for feedback - Build positive relationships with clients and service providerDuty: - Developing and implementing customer service strategies: Collaborating with management to develop and implement customer service strategies and initiatives aimed at improving the.

Dec 2023 - Present

Senior Customer Care Specialist

Hong Kong SAR

Highlight: - Writing training materials for all internal software- Support building training handbook - Onboarding new team memberDuty: - Analyzing customer data and trends: Analyzing customer feedback, complaints, and data to identify trends, recurring issues, or areas for improvement, and providing recommendations to management for process enhancements.

Jun 2023 - Nov 2023

Customer Care Specialist

Hong Kong SAR

Highlights:- Setting up all internal templates with Fresh-desk software - Meeting 95%-100% KPI as required - Operating with systems by contributing reports and suggestionsDuties: - Communicate promptly any information to customers about their orders- Handle difficult customers with professionalism- Assist Finance or operations departments with customers on.

May 2020 - Jul 2023

Marketing Manager

Macey & Sons Auctioneers And Valuers

Hong Kong SAR

Highlight: - Digitise company information transform from traditional business into e-commerce- Host Art auction and Antique Silver Event- Multi develop brands: Macey and Sons(Action)/ Cask Master (Cask investment)/ Argent( Antique Silver)- Launch all digital platform: Instagram/ Facebook/ Linkedin/ Website- Build an Online Virtual GalleryDuties: - Develop.

Jun 2022 - Nov 2023

After Care Sales Executive (Contract)

Hong Kong, Hong Kong SAR

Highlights:- Cycle count compartments for head office stock room for matching (For the first time in 5 years )- Organize a Master guideline document for 18 stores including DFS. Duties:- Handling ticket repair and processing repair orders to the local vendor - Pick packing compartments and shipping items across local vendors and head office- QC faulty.

Oct 2019 - Apr 2020

Personal Shopper

Hong Kong

Highlight:- Create Weekly EDIT with positive feedback from clients - Profiling top 50 clients with details and background for internal use - Successfully source key characters for their affiliate program to boost sales Duties: - Operate internal system for helping EIP client - Building a personal relationship with the client for the APAC region (NZ & AU.

Apr 2019 - Sep 2019

Sales Assistant

Melbourne, Victoria, Australia

May 2018 - Apr 2019

Brand Ambassador

Melbourne, Australia

My job role is to do customer service at the shop floor, to help the customers who need a hand with selection as I have a strong product knowledge. Also to work on the company system, knows how to put transaction for customers and reach sales target. Besides, I also need to do visual merchandise for each new collection in the shop floor plus arranging.

Jun 2016 - May 2018

Assistant Merchandiser

Hongtex Hong Kong Ltd

Hong Kong

Working as a merchandising assistant, contacting factories and chasing bulk orders. Fabric cutting, garment measurement and attending designer meeting for taking notes. Quality checking with factory and follow up during production. Fabric and trims sourcing also Pan tone match. Designing cataloged for company to send out at the fair.

Jul 2014 - Jul 2015
Team & coworkers

Colleagues at Localised

Other employees you can reach at localised.com. View company contacts for 37 employees →

3 education records

Ivonne Cheung education

FAQ

Frequently asked questions about Ivonne Cheung

Quick answers generated from the profile data available on this page.

What company does Ivonne Cheung work for?

Ivonne Cheung works for Localised.

What is Ivonne Cheung's role at Localised?

Ivonne Cheung is listed as Senior Customer Care Specialist at Localised at Localised.

What is Ivonne Cheung's email address?

AeroLeads has found 1 work email signal at @localised.com for Ivonne Cheung at Localised.

Where is Ivonne Cheung based?

Ivonne Cheung is based in Hong Kong SAR, Hong Kong, Hong Kong while working with Localised.

What companies has Ivonne Cheung worked for?

Ivonne Cheung has worked for Localised, Macey & Sons Auctioneers And Valuers, Gucci, Net-A-Porter, and Furla.

Who are Ivonne Cheung's colleagues at Localised?

Ivonne Cheung's colleagues at Localised include Aram Bang, Stacey Headon, Popa Andrei, Saori F., and Cecilia Lo.

How can I contact Ivonne Cheung?

You can use AeroLeads to view verified contact signals for Ivonne Cheung at Localised, including work email, phone, and LinkedIn data when available.

What schools did Ivonne Cheung attend?

Ivonne Cheung holds Bachelor'S Degree, Applied Management from Federation University Australia.

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