Ivan Mikic Email & Phone Number

Croatia

Zagreb, Croatia

- Overseeing the sales and account management activities for the client, prospects, and partners in the assigned territory (Middle East, Africa, and Europe).- Successfully meeting the company's quarterly and annual ARR sales targets.- On-site visits to clients, partners, and prospects to implement GTM strategies and goals.- Working close with internal technical and product teams to shape products per market needs and regulatory requirements.

- Led the Enterprise Sales team in achieving the sales targets and securing new ARR.- Developed sales strategies and operational techniques specific to large Enterprise clients' needs.- Daily close cooperation with the largest Microblink's clients to make sure their business and product expectations were successfully met.- Personal on-site visits to hold business and product workshops.- Led digital transformation projects related to e-KYC and remote customer identification.

- Responsible for securing the stable AAR growth within the existing large accounts at Microblink, and securing the new ones.- Educating on the latest Microblink's product offerings, while considering large accounts' business needs and challenges.- Coordinating the technical implementation of Microblink's products with internal dev teams and external stakeholders.- Monitoring the project implementation milestones related to the integration of Microblink's products, ensuring timely and effective meeting of project KPIs.- Participating in product-specific meetings, with aim of shaping Microblink's product based on the industry inputs, trends, and requirements.- Developing a growth strategy with large accounts by identifying their business/product needs and challenges.- Involved in business and legal negotiations pertaining to the establishment of the business relationship.- Monitoring contractual obligations related to the usage of Microblink's products, communicating clear and structured feedback if and when necessary.- Maintaining a positive and successful business relationship with Microblink's large accounts.

- Handling all FinTech related business accounts at Microblink, with a special focus on the banking industry. - Understanding the FinTech accounts product/project needs and offering suitable solutions or suggestions.- Responsible for business growth within existing accounts, as well as business expansion and on-boarding of new accounts.- Communicating accounts’ business and technical requests internally with responsible team members, and providing back with clear and structured feedback.- Keeping track of accounts' contractual obligations related to the Microblink's products usage.- Attending industry-relevant international conferences and fairs, presenting company and products, meeting with potential and existing clients.- Coordinating with the marketing team in creating the relevant industry content.- Responsible for meeting the company's business goals and securing stable growth.

Zagreb

- Responsible for developing new business opportunities and on-boarding of new clients.- Focus on growing and developing existing clients, and maintaining a long terms relationships with accounts.- Ensuring the timely and successful delivery of solutions according to customer needs and objectives.- Communicating business-relevant information and providing structured feedback to the development teams.• Attending international fairs and conferences, meeting with potential and existing clients.

Zagreb

- Responsible for securing the incoming freshmen class and meeting enrollment quota, with the focus on IT undergraduate degree.- Recruitment and enrollment activities (i.e. High School visits, educational fairs).- Follow up calls to prospective students and conducting enrollment interviews with applicants.- Providing information regarding programs offered by the college, classroom environment, financial aid, and scholarships to prospective students.- Listening and recognizing the needs of prospective students to provide them with the educational solutions for their career advancement.

- All guest services duties. - Providing professional hospitality service to meet and exceed club members' expectations in all segments of the service providing process.- Successfully meeting the high professional standards of The Ritz-Carlton Company.

- Employee selection procedures such as selection based on scores achieved on online applications and QSP interviews.- Handling employee performance reviews and rewarding the best quality employees.- Orientation and training of new employees, assisting with employee housing.

- Daily revision of the Club’s financial operations, preparing daily reports crucial for the regular operation of all club departments as well as the upper management.- All guest service duties.

- All guest services procedures, night audit revision.- Planning and organizing daily hotel operations. - Providing various information related to a guest's stay at the hotel.

Bsc Service Management, Small Business Development, Economics, Management And Organization

Pcm - Project Cycle Management; Project Manager, Eu Funded Projects - Project Management

Activities and Societies: Specialized education related to writing and implementation of EU funded projects

Stanford Center For Professional Development, Stanford Digital Transformation Certificate

Successfully completed the "Build a Product Platform Strategy to Accelerate Growth - XDGT223" - 60 days online course. The course focuses.

Certification

Specialized postgraduate professional education focused on developing soft skills by learning from leaders in various industries.