Lead Of Customer Service, Food Manufacturing Business Unit Of North America
Current
Jun 2024 - Present
AeroLeads people directory · profile
Ivan Ramirez Email & Phone Number
Customer Success & Business Administration | B2B | Business Management | Business development | Logistics & Supply Chain
at
Barry Callebaut Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success & Business Administration | B2B | Business Management | Business development | Logistics & Supply Chain
Location
Monterrey, Nuevo León, Mexico
Company size
Who is Ivan Ramirez? Overview
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Quick answer
Ivan Ramirez is listed as Customer Success & Business Administration | B2B | Business Management | Business development | Logistics & Supply Chain at Barry Callebaut Group, a company with 5984 employees, based in Monterrey, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for Ivan Ramirez.
Ivan Ramirez previously worked as Lead of Customer Service, Food Manufacturing Business Unit of North America at Barry Callebaut Group and Back Office Team Lead at Glamnetic. Ivan Ramirez holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, Completed from Universidad Vizcaya De Las Americas.
Company email context
Email format at Barry Callebaut Group
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Barry Callebaut Group
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Profile bio
About Ivan Ramirez
Equipped with over 13 years of in-depth customer service expertise and bilingual fluency in English and Spanish, I am poised to deliver superior client experiences. My dynamic leadership as a Back Office Team Lead for 2 years, complemented by a Bachelor’s degree in Business Administration, underscores my ability to drive operational efficiency and innovation. I am eager to leverage these skills to contribute meaningfully to your organization’s growth and customer success.
Current workplace
Ivan Ramirez's current company
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Barry Callebaut Group
5 roles
Ivan Ramirez work experience
A career timeline built from the work history available for this profile.
Back Office Team Lead
- Spearheaded customer experience enhancement initiatives, addressing concerns through efficient chat and email communication.
- Managed charge-backs, fraud, and high-risk orders, emphasizing accuracy and diligence.
- Developed and implemented Standard Operational Procedures, boosting operational effectiveness.
- Delivered comprehensive performance analytics to leadership, driving continuous improvement.
- Proficient in key tech tools like Amazon Seller Central, PayPal, Gorgias, Shopify, and Slack, showcasing my technical adaptability and proficiency.
Jul 2021 - May 2024
Medical Interpreter
Jul 2018 - May 2023
All Call Interpreter
All call interpreter with over 2000 hours of interpretation.
Jul 2011 - Jul 2018
Team & coworkers
Colleagues at Barry Callebaut Group
Other employees you can reach at barry-callebaut.com. View company contacts for 5984 employees →
AM
Arnaud Moukandjo
Colleague at Barry Callebaut GroupCameroon, Cameroon
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AM
Adrienne Maes
Colleague at Barry Callebaut GroupBruges Metropolitan Area, Belgium
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MG
Meena Gunalan
Colleague at Barry Callebaut GroupPetaling Jaya, Selangor, Malaysia, Malaysia
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CS
Christoffer Svensson
Colleague at Barry Callebaut GroupZurich, Zurich, Switzerland, Switzerland
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JM
Jeremy Meister
Colleague at Barry Callebaut GroupZurich, Zurich, Switzerland, Switzerland
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ND
Nathan Debais
Colleague at Barry Callebaut GroupZurich, Switzerland, Switzerland
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DP
Danijela Pujić
Colleague at Barry Callebaut GroupRuma, Vojvodina, Serbia, Serbia
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DR
Dawid Rożniatowski
Colleague at Barry Callebaut GroupŁódź, Łódzkie, Poland, Poland
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AH
Amri Hidayat
Colleague at Barry Callebaut GroupMakassar, South Sulawesi, Indonesia, Indonesia
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SD
Sandra Duran
Colleague at Barry Callebaut GroupMéxico, Mexico, Mexico
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Arnaud Moukandjo
Colleague at Barry Callebaut GroupCameroon, Cameroon
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AM
Adrienne Maes
Colleague at Barry Callebaut GroupBruges Metropolitan Area, Belgium
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MG
Meena Gunalan
Colleague at Barry Callebaut GroupPetaling Jaya, Selangor, Malaysia, Malaysia
View →
CS
Christoffer Svensson
Colleague at Barry Callebaut GroupZurich, Zurich, Switzerland, Switzerland
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JM
Jeremy Meister
Colleague at Barry Callebaut GroupZurich, Zurich, Switzerland, Switzerland
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ND
Nathan Debais
Colleague at Barry Callebaut GroupZurich, Switzerland, Switzerland
View →
DP
Danijela Pujić
Colleague at Barry Callebaut GroupRuma, Vojvodina, Serbia, Serbia
View →
DR
Dawid Rożniatowski
Colleague at Barry Callebaut GroupŁódź, Łódzkie, Poland, Poland
View →
AH
Amri Hidayat
Colleague at Barry Callebaut GroupMakassar, South Sulawesi, Indonesia, Indonesia
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SD
Sandra Duran
Colleague at Barry Callebaut GroupMéxico, Mexico, Mexico
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2 education records
Ivan Ramirez education
Bachelor Of Business Administration - Bba, Business Administration And Management, General, Completed
Universidad Vizcaya De Las Americas
Diploma Of Education, Logistics, Import/Export
Universidad Viscaya De Las Americas
FAQ
Frequently asked questions about Ivan Ramirez
Quick answers generated from the profile data available on this page.
What company does Ivan Ramirez work for?
Ivan Ramirez works for Barry Callebaut Group.
What is Ivan Ramirez's role at Barry Callebaut Group?
Ivan Ramirez is listed as Customer Success & Business Administration | B2B | Business Management | Business development | Logistics & Supply Chain at Barry Callebaut Group.
Where is Ivan Ramirez based?
Ivan Ramirez is based in Monterrey, Nuevo León, Mexico while working with Barry Callebaut Group.
What companies has Ivan Ramirez worked for?
Ivan Ramirez has worked for Barry Callebaut Group, Glamnetic, Stratus Video, and Languageline Solutions.
Who are Ivan Ramirez's colleagues at Barry Callebaut Group?
Ivan Ramirez's colleagues at Barry Callebaut Group include Arnaud Moukandjo, Adrienne Maes, Meena Gunalan, Christoffer Svensson, and Jeremy Meister.
How can I contact Ivan Ramirez?
You can use AeroLeads to view verified contact signals for Ivan Ramirez at Barry Callebaut Group, including work email, phone, and LinkedIn data when available.
What schools did Ivan Ramirez attend?
Ivan Ramirez holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, Completed from Universidad Vizcaya De Las Americas.
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