Regulatory & Enforcement Directorate Notices in Vigilance Unit - Mar 2019 - Oct 2019 & June 2020 - till date.My Role: Team lead. Handling regulatory notices and provide with data solutions to the regulator with response. Communicating with Branches & BDTS & other stakeholders.

EA to Mr. P. Kumar (Ex-COO & Sr. Group President II) April 2017 - April 2020My Role: Priority mails of MD&CEOCalendar management/ExecutionQuarterly visit Travel to NOC/Branches.Travel approval & Exp report analysis with respective Business Units.Preparation of Board Notes.NOC Dashboard & COO DashboardHeadcount, BPTO, Floor DataRespective verticals connect monthly/quarterly.Customer complaintsTransaction approval of P. Kumar'sConcurrent Audit Report & Internal Audit ReportCommunication with management & respective Stakeholders/VendorsOperations: CRM, GST, Reconciliation of Direct Banking transactions IDNM: Smooth functioning movements of departments of OSD from different floors. Cleanliness & Facilities2. Regulatory & Enforcement Directorate Notices in Centralized Control Unit - Mar 2019 - Oct 2019 & June 2020 - till date.My Role: Handling regulatory notices and provide with data solutions to the regulator with response. Communicating with Branches & BDTS & other stakeholders3. EA to Ms. Anita Pai (COO) Oct 2019 - Dec 2019My Role: Introduction to BU'sPriority mails of MD&CEOCalendar management/ExecutionQuarterly visit Travel to NOC/Branches.Travel approval & Exp report analysis with respective BU. 4. EcoSystem Banking Jan 2020 - May 2020.It's a Corp led anchor program for customers. Purpose is to get the entire current AC of the customer eco system.My Role:Preparation of PPT of corporate accounts. Deep drive of the customer analysis. Provide opportunities like Retail, TBG, Trade, CMS, along with information from the market. Coordination with various units for data and transactions, money flow, relationships dealers/suppliers.Technology solutions for customers.

EA to Mr. P. Kumar (Ex-COO & Sr. Group President II) April 2017 - April 2020My Role: Priority mails of MD&CEOCalendar management/ExecutionQuarterly visit Travel to NOC/Branches.Travel approval & Exp report analysis with respective Business Units.Preparation of Board Notes.NOC Dashboard & COO DashboardHeadcount, BPTO, Floor DataRespective verticals connect monthly/quarterly.Customer complaintsTransaction approval of P. Kumar'sConcurrent Audit Report & Internal Audit ReportCommunication with management & respective Stakeholders/VendorsOperations: CRM, GST, Reconciliation of Direct Banking transactions IDNM: Smooth functioning movements of departments of OSD from different floors. Cleanliness & Facilities2. Regulatory & ED Notices in Centralized Control Unit - Mar 2019 - Oct 2019My Role: Handling regulatory notices and provide with data solutions to the regulator with response. Communicating with Branches & BDTS & other stakeholders.

Assisting the operations of the mortgage lending area, this includes loan servicing, query resolution.Addressing to Customer’s Requests via Correspondence, E-mails and CallsSpanish Translation CallsAssisting Team MembersFloor Supervising Achievements:Certificate of Excellence for May 2008 Two Global recognition bronze awards for March 2011.Silver award for Excellence of Q3 – 2012Gold award for excellent job towards performance June 2014