Ivan Wang Email & Phone Number

中国 上海市

Toronto, Canada Area

Shanghai City, China

Realize corporate strategy in Cloud computing. As a SE II, work for cross-function missions and cooperate with multi-location team. Lead project for new DC building up, service delivery (deploy & launch), and daily operation management.1. As service owner involving design and fully in charge of the building up from scratch, deploy, and service delivery for Commerce Transaction Platform in two new data center in China (Beijing & Shanghai) which enable Microsoft Azure, Office 365 to do business in the China market.2. Manage vendors(21vnet) in the region to support infrastructure and network service.3. Work closely with Commerce Shanghai tools development teams: pre-view product cycles & post-launch…4. Accountable for business critical work stream with high QOS, including: incident management, service monitor, alerts, security…5. Work across multiple technologies & multiple team for some key project, such as: DC virtualization and migration & security control & security improvement …6. DR system re-build and plan.Key project:1. New DC build up & migration;2. Whole China instance DC virtualization;3. DR plan & migration;

Shanghai City, China

As a SR. Technical Operation Manager, build up Operation team and lead cross-functional and multi team provide high quality services to our USA customers (Millennium Management: Global Institutional Asset Manager Company)1. Design & Establish NOC team (Network Operation Center) for customer, including: Goal for team (long term/short term), Scope, Responsibility, SLA, recruiting, training ...;2. Liaison NOC & other BUs (dev & trader & risk ...) in the company cross-multiple locations; 3. Lead NOC & whole infrastructure team (network, UNIX, windows & DBA) provide support to another team in the company (Dev team, trader, sales team …) and customer(more than 14000+ devices): such as: incident management, change control, alert and monitoring...; 4. Participate the department business objective setting and executive action plan, fix the annual target, and define the yearly objective and career path of the team. According to the company policy and KPI, evaluate the concerned business performance and annual rating.Key Project: Build up NOC from zeroMy first target to set up the NOC team for our customer - Millennium Partners (hedge fund). For the team: I recruit the team, give team training and coaching, set up their business objectives, propose their career path, and make regular performance appraisal review & calibration, make the shift schedule …; For the NOC operations: I designed the global NOC development planning and functional specifications, standardize work flow and process (like escalation process, SLA …), uniform the NOC working template, design use guide, design NOC’s HowTo Document, setup ticketing system, knowledge base platform, etc….Since our customer is very satisfied with our performance, that’s why I’m promotion to operation manager, in charge of whole infrastructure team (network, UNIX, windows & DBA).

MobiTV is a US television and radio service provider focused on the distribution of television programs to mobile devices.As NOC manager, lead NOC team work with US team & customers: problem & incident management, change control, monitoring whole system, compliance1. Work together to build up Shanghai NOC team;2. Lead team to run two shifts (Swing & Grave) and manager results (more than 3000+ devices):a. Work with US teams on daily routing and establish working procedures: hand over, alert monitor …;b. First & second level troubleshooting, escalation problems and work together with US engineer team to find solutions;c. Change control: deploy PCC (production change control), system upgrade…;d. System improvement: continue modify monitory system closely with system/request;3. As operation center provide service with customer (including: email & phone): technical enquiry, regular communication, release schedule & notification, complain and provide solution …4. Report to US management team whole production & Shanghai team status, including: weekly production performance, weekly alert status, top10 weakness, risk analysis report…;

LexisNexis is the 3rd provider of legal, government, business and high-tech information sources in USA.As Sr. system admin, I’m responsible of whole infrastructure for LexisNexis China on-line products.1. As owner of infrastructure I provide technical support for whole LexisNexis China on-line products which are based on RedHat Enterprise 3&4&5:a. Review & upgrade & optimize whole infrastructure system with orientated result (reduce outage 80%), including: re-build system’s DB, update & optimize apache …;b. Security design: security policy design, upgrade & improve security for online-system, significantly improve system’s security level and greatly reduce whole system’s security risk; c. Monitor & control management : independently designed and built a complete monitoring system to ensure that our system can monitor and control, to avoid system problems and reduce the outage time, significantly improve customer satisfaction;d. Daily routing: application release, hotfix, system maintenance, monitor, alert, trouble shooting…; 2. Provide support to development team, such as: provide testing & developer environment, PPE (per production environment), customize configuration… 3. Coordinate with Australian team for XML system (for the publication part); 4. Re-build DR system & optimize the DR system’s work process and improve the availability about DRP;5. Build up new Beijing DC, including: design & installation & configuration & maintenance (firewall, website, cluster…)

Shanghai City, China

RESPONSIBILITIES:1. Provide technical support to development team2. Set & adjust & maintain company’s security products (KIDS, KNCS) and to provide after sales support for projects such as Jiang Su CA center KIDS (based on Linux)3. Participate into the technical communication with pre-sales supporting team, to propose pre-sales action plan as well as technical criteria of the bid documents, for projects such as Bid for Tai Zhou Tax Bureau, He Nan Electronic Bureau, Technical Seminar of Chong Qing Information Center4. Provide security advice and solutions to pro-sales and customers. for projects such as Security Assessment & Management of Shanghai Custom, Jiu Zhou on line security Evaluation

Chengdu, Sichuan, China

As Project manager, lead team work with dev team & customer, focus on: clarify customer & system requirement, deliver significant and measurable results in lowered production cost: 1. Maintain SiChuan Ruyiting System, which is a voice mail system based on SCO UNIX 2. Communicate & cooperate with China Telecom Company & China Unicom, for projects such as China Unicom ISP business 3. Construct www.msglife.com personal communication information server, which is a telecom added value business based on short messenger 4. Construct & lead the system design for Chengdu Railway Logistics Information system 5. Work with US ISO GRIC for VOIP business, with the central management in L.A. and link to HongKong, Hawaii, Slope, Chengdu. FOR EXAMPLE: China Unicom ISP BusinessFOR EXAMPLE: China Unicom ISP Business1. To lead company technical team & China Unicom documentation team for all technical issues2. To guarantee the smooth communication of company sales team & China Unicom sales team3. To facilitate the communication to customers