Ivan Castillo

Ivan Castillo Email and Phone Number

Miami, FL, US
Ivan Castillo's Location
Miami, Florida, United States, United States
About Ivan Castillo

Within the last few decades, I have had the privilege of working alongside some of the most efficient & resilient talent in their respective industries. Early on, the hospitality & freight forwarding industries, helped me understand the true meaning of work ethic, reliable communication & transparency. These experiences allowed for a dynamic versatility to be engrained within me. One where efficiency, multi-tasking & handling high volume workloads is all in a day’s work. Prioritizing the objective & going above & beyond is simply part of the process. Over the course of time, I was granted an opportunity to partake in a role within the cruise industry. Fortunately, they had established a reputable brand that exemplified a purpose driven culture. This allowed for my personal development & helped me surpass many obstacles with clients/co-workers from all walks of life. Keeping mindful of the company’s business strategy objectives while also sustaining efficiency to provide a positive, memorable client experience was vital in my development as a Personal Cruise Consultant. During my last year of tenure & navigating uncharted waters since the early 2020’s, I was fortunate enough to generate over $1M+ in cruise sales. Providing available resources to clients while adapting to the daily modifications within international policies, helped shape & structure my general outlook towards the future. Most recently, I am looking to further develop my career within the cruise industry. Continuing my effort to support this space and help sustain a profitable work environment.

Ivan Castillo's Current Company Details
Eggwhites Special Event Catering

Eggwhites Special Event Catering

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Banquet Server
Miami, FL, US
Ivan Castillo Work Experience Details
  • Eggwhites Special Event Catering
    Banquet Server
    Eggwhites Special Event Catering
    Miami, Fl, Us
  • Norwegian Cruise Line Holdings Ltd.
    Personal Cruise Consultant
    Norwegian Cruise Line Holdings Ltd. Jan 2020 - May 2022
    Miami, Florida, United States
    Managed an extensive client database(10000+) using various avenues. Present and detail company travel experiences using interactive state of the art technology. Create and partake in various email marketing strategies and call campaigns to generate new interest centered around company promotions. Participate in daily virtual team meetings to ascertain accurate information is being communicated to direct customers. Sustaining a line of communication with established customers ensuring all things are in line with their upcoming vacation, securing customer retention and complying with company quotas. Promoting company’s newest products, features & upgrades to include: It’s varying promotions, itineraries, and auxiliary products. (Example: Stateroom upgrades, onboard credits, and other shipboard amenities) Contribute to department-approved mass e-mail campaigns(Pilot Campaigns) seeking new lead generation source within relative markets based on extensive company marketing research/investments.
  • Pas Cargo Usa Inc
    Shipping And Receiving Specialist
    Pas Cargo Usa Inc Sep 2013 - Dec 2019
    Miami, Florida, United States
    Identifying and handling freight, cross referencing data points to verify accuracy of delivery ticket simultaneously inspecting, detailing & anticipating any and all possible damages to cargo. Relaying communication of occasional damaged freight to sustain and maintain scheduled deliveries are all loaded/delivered on time. Administer all inventory and assist in restocking packaging supplies. Assist in coordinating & synchronizing warehouse instructions between shipping & receiving department. Consistently originate new or improved operational procedures for receiving, loading, organizing and handling cargo. Training new receiving agents, highlighting areas such as forklift operation, receiving and handling of freight, as well as helping them navigate the logistics software system. Assist in direct air and ocean freight activities such as documentation, data entry, cross-referencing, shipment tracking and tracing functions. Confer regularly with vendors, truckers, customers, warehouse contacts, and sales representatives to ensure we are thoroughly complying with all regulations and doing our due diligence.
  • Williams Island Country Club
    Lead Server
    Williams Island Country Club Jan 2005 - Aug 2012
    Aventura, Fl
    Provide and sustain a memorable dining experience(Fine dining & standard service) supporting club members and guests, while adhering to all safety & regulation standards daily. Lead & train new waitstaff/food runners on all standard service protocols, knowledge of varying seasonal menus, all daily food/drink specials, wine service presentation & etiquette. Provide assistance with hosting/seating service for receptions, mixers, brunch and special events within a formal & non-formal settings. Bartending/ Bar-backing. Assist management with daily beverage/liquor inventory, side work checklist & end of day shift report. Assist in the grand opening of “The Café” Trained servers/bartenders/food runners (Casual dining) Assist in the grand opening of “The Island Club” Trained servers/bartenders/food runners (Fine dining) BANQUET & EVENTS EXPERIENCE: Holiday/Seasonal Private Breakfast/Luncheons/Dinners from 20-50+ Guests. Wedding receptions upwards of 100+ Guests. Special occasion dinners, luncheons, mixers for club members and corporate entities. Bar Mitzvahs, Rosh Hashanah, Passover and special events upwards of 60- 200+ Guests(Multiple seatings) Traditional and modern cultural dinners with themed musical entertainment from 50-200+ guests. Helped increased dessert sales by 30% in the first month of implying new suggested innovative strategies.

Ivan Castillo Education Details

Frequently Asked Questions about Ivan Castillo

What company does Ivan Castillo work for?

Ivan Castillo works for Eggwhites Special Event Catering

What is Ivan Castillo's role at the current company?

Ivan Castillo's current role is Banquet Server.

What schools did Ivan Castillo attend?

Ivan Castillo attended Miami Dade College, Hialeah-Miami Lakes Sr. High.

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