Intern
During my internship at CDR Companies, I leveraged my foundational knowledge of Salesforce to support sales operations. This included editing reports and creating dashboards that facilitated data-driven decision-making processes. I also played a crucial role in enhancing accessibility and broadening audience reach by translating web pages from English to Spanish and Creole directly within the Salesforce platform. Additionally, I conducted user testing with patients to ensure the functionality and usability of Salesforce, providing valuable insights into user experience improvements. Through these experiences, I developed practical skills in Salesforce administration and contributed directly to operational efficiency and customer engagement initiatives at CDR Companies.