Worked at tech support for 3 years now, worked with security systems. Part of the escalation team and worked with SQL databases. Fluent in English and French conversational. Network and tech-oriented experience.I am constantly learning new skills. I am very patient, and I am able to deal with difficult customers. Flexible, able to work on a team or deliver results independently. Organized and punctual. I have experience training people on software, hardware and languages.