Iwan Rees Email & Phone Number

London, Gb

Knutsford, England, United Kingdom

Key responsibilities: ensuring a positive experience/service for each customer. Key lessons/skills:- Solution led; work with colleagues proactively to provide a quality service. Able to calmly resolve and manage issues as they arise. - Public facing; selling to customers’ needs and maintaining a positive attitude even at peak business. - Verbal communication; maintaining a professional standard in face-to-face service, even in difficult circumstances.

Booths Park, Knutsford

Key responsibilities: to be the first point of contact for all visitors and customers and deliver a responsive, friendly and welcoming customer experience. Provide admin, consumer and maintenance support. Key lessons/skills:- IT; comfortable with adapting to a range of software packages (e.g., Salesforce, Winpak and Checkfront)- Solution led; work with colleagues proactively to provide a quality service. Able to calmly resolve and manage issues as they arise. - Workload management; understand the need to prioritise and manage a growing workload, aligning to client and senior management expectations.

Key responsibilities: to lead/oversee the coxing squad, including its equipment, training and pastoral care. Facilitating and delivering the “Learn to Row/Cox” programme to recruit novice athletes (alongside the Novice Captains).Key lessons/skills:- Leadership; assist in defining the strategy for the season which enabling the squad to work to a common goal.- Crisis management; quick thinking and clear direction to avoid escalation of issues. - Emotional intelligence; work as a facilitator to balance the needs of both coaches and athletes.

Key responsibilities: to manage all social media channels for the club. Communicate with the alumni club and wider UBBC community. Assist in the general running of the club. Organisation of club events and fundraising opportunities. Key lessons/skills:- Attention to detail; devise and produce content that represented the club in the correct and intended way. - Proficiency in iMovie, website editing and all social media channels.- Written communication; professionally communicate with other committee members, university staff and wider personnel, working in the interests of the club.

Master'S Degree, Marketing/Marketing Management, General, Distinction

- Data analysis; the ability to evaluate, interpret and analyse financial data in the context of internal and external influences..

Bachelor Of Arts - Ba, Ancient History, 2:1

- Analytical and critical thinking; Enhanced ability to write with a focus and stay hard on details. These skills are a fundamental part.

3 A-Level'S; 11 Gcse'S