Izzah Javaid Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Conducted the planning, discovery, and development of Wave's payroll product, collaborating with engineering, design, and product compliance leads to deliver various features and enhance the product, with a hands on.
• Demonstrated a strong ability to learn quickly and deeply on any topic and to establish relationships with cross-functional teams. Expert at asking the right questions, weighing options impartially, and providing clear.
• Contributed to the improvement of agile rituals such as sprint grooming, planning and retrospectives.
• Brought clarity to a complex domain and drove alignment between distributed teams through flow charts, Figjam boards, collaborative workshops, and whiteboard sessions.
• Led the delivery of Wave’s new ROE (Record of Employment) filing process to meet industry standards. This major feature reduced support volume by 90% and saved eight hours a week.
• Developed GTM strategy and internal education material for cross-functional teams across the organization including customer experience, risk and operations.

Toronto, Canada Area

• Built and enhanced products in an agile development environment.
• Collaborated with the Engineering, QA and UI/UX teams to oversee development; created design diagrams, process mapping and test cases.
• Conducted interviews and workshops with stakeholders to understand pain points, priorities and needs.
• Maintained, refined and prioritized the Product Backlog (in Jira), translating our strategic product roadmap into actionable and well-written user stories.
• Analyzed user feedback and performance metrics to identify opportunities to innovate, and create user interfaces that improve customer experience.
• Worked with multiple teams to investigate and coordinate critical production fixes and minimize downtime or delays in reporting.

Toronto, Ontario, Canada

• RBC Expand is a 9-week internal innovation program that brings together top talent from across the organization to explore disruptive ideas and learn new ways of working.
• Tasked with evolving an RBC Ventures product (MoveSnap) to serve a new market segment in a nine week timeframe.
• Facilitated interviews, understood customer’s pain points, and synthesized primary research in order to analyze the problem and develop a solution.
• Investigated various aspects of RBC ecosystem and external stakeholders as it related to the new segment through interviews and secondary research.
• Developed feature sets, user flows, and high fidelity prototypes in Framer.
• Created product roadmap and implementation plan, along with operational and technical considerations for handover to sponsor team.

Toronto, Canada Area

• Worked with Finance IT project management group head and management team encompassing projects related to Regulatory Risk, Wholesale, and Finance.
• Composed an integrated project plan for a program with multiple regulatory risk projects. Investigated dependencies across projects and identified conflicts.
• Leveraged SharePoint to create intake form for new projects. Socialized new process with all project managers and completed weekly intake cycles with program manager.
• Developed a resource-forecasting tool allowing for project managers to establish core project teams. Project managers worked with resource managers to maintain a consistent run rate across the year and avoid shortage.

Montreal, Quebec

• Effectively accomplished Project Control tasks for multiple Project Managers.
• Assumed program level resource allocation and financial reviews during PMs absence.
• Developed consolidated program status report. The report included automatic import allowing for significant time savings.
• Reengineered enhancement estimation model allowing for traceability and variance calculations.
• Participated in the analysis of a new status-reporting tool in order to improve usability.

Vaughan, Ontario

• Worked on a large-scale project during the year leading up to implementation, in a time sensitive, high visibility, client-facing role. Continued role on a part time basis while managing a full university course load.
• Created a series of automated reports regarding QA results such as defects and test scripts. These reports were used by executives to aid in resource and timeline planning, as well as to bring attention to aged defects.
• Maintained the Master Testing Schedule and verified continued alignment with Master Project Plan. Made adjustments as needed, and published the schedule weekly.
• Maintained document libraries on various platforms (SharePoint, SVN, local drives).

Bachelor Of Administrative Studies, Finance

Activities and Societies: York University IT Association - Director of Corporate Relations

Specialist High Skills Major In Health And Wellness